Michele Heidemann
Henderson,NV
Summary
Proven Realtor Sales Associate at Keller Williams, adept in financing requirements and market monitoring, I excel in enhancing property sales and client satisfaction. Leveraging MLS expertise and exceptional mentoring abilities, I've significantly improved team efficiency and customer experiences, embodying a results-driven approach with a blend of analytical and interpersonal skills.
Overview
27
27
years of professional experience
Work History
Realtor Sales Associate
Keller Williams
04.2010 - Current
- Managed a large portfolio of diverse properties, catering to the unique needs of each individual client.
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
Table Games Floor Supervisor
Caesars Entertainment
02.1998 - 02.2012
- Promoted responsible gaming by closely monitoring player behavior and intervening when necessary.
- Served as a mentor to new floor supervisors, offering guidance and support as they acclimated to their roles within the casino environment.
- Streamlined dealer rotation schedules for greater efficiency and improved team morale.
- Improved inter-department communication by fostering strong relationships between table games staff and other casino departments.
- Leveraged extensive knowledge of various table games to provide expert guidance on rules, strategies, and proper etiquette to both dealers and patrons alike.
- Provided exceptional guest service, resulting in repeat business and positive word-of-mouth referrals.
- Assisted in the training and development of new dealers, resulting in increased dealer proficiency and game knowledge.
- Enhanced customer experiences by maintaining a professional and welcoming gaming environment.
Education
Bachelors Of Arts - Sculpture
Bethany College
Lindsborg, KS05.1997
Skills
Financing requirements
Market monitoring
Property tours and inspections
MLS expert
Languages
English and Portuguese
Native or Bilingual
Timeline
Realtor Sales Associate
Keller Williams
04.2010 - Current
Table Games Floor Supervisor
Caesars Entertainment
02.1998 - 02.2012
Bachelors Of Arts - Sculpture
Bethany College
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