Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michele Higgins

Bend,OR

Summary

Dynamic Operations Assistant manager & Medical Assistant at W Aesthetics and Wellness, enhancing client satisfaction through setting up and assisting with Aesthetic procedures. Skilled in managing patient records and charting. I excel in multitasking and problem-solving, ensuring operational efficiency while delivering exceptional customer service.

I enjoy and add to the working environment with my co workers, always communicating the needs/outcomes for a successful procedure.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Server

BowTie Catering
05.2024 - Current
  • Delivered exceptional service to guests, ensuring a memorable dining experience during events.
  • Coordinated table settings and arrangements for large banquets and receptions.
  • Collaborated with kitchen staff to ensure timely food service and presentation standards.
  • Addressed guest inquiries promptly, enhancing overall satisfaction during events.
  • Oversaw team performance during high-volume events, fostering a collaborative environment.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

Behind the Scenes Assistant

Andrew Higgins, MD
12.2012 - Current

Book travel and conferences for Doctor


Receive and sort all mail


Create Deposits/ make bank runs

Operations Assistant Manager & Medical Assistant

W Aesthetics and Wellness
11.2018 - 05.2025
  • Streamlined appointment scheduling, enhancing client experience and operational efficiency.
  • Coordinated office supplies inventory, ensuring timely availability for staff needs.
  • Ordered medical supplies
  • Implemented client follow-up procedures, improving retention rates and satisfaction scores.
  • Managed patient records using electronic health systems, ensuring accuracy and compliance with regulations.
  • Preformed Medical Assistance for in office procedures by assisting Aesthetic nurses.
  • Stocked and set up rooms with all needed items for aesthetic procedures

Education

Miramonte High School
Orinda, CA

Associate of Arts -

Cabrillo College
Aptos, CA

Graduate Certificate -

Boulder School Of Massage Therapy
Boulder, CO

Skills

  • Fast learner
  • Time management
  • Medical assisting
  • Attention to detail-
  • Problem-solving
  • Support services
  • Task prioritization
  • Client interaction
  • Positive and professional
  • Customer service
  • Multitasking

Certification

CPR Cert

Blood Born Pathogen Cert

HIPPA Cert

Phlybotomy Cert

Timeline

Server

BowTie Catering
05.2024 - Current

Operations Assistant Manager & Medical Assistant

W Aesthetics and Wellness
11.2018 - 05.2025

Behind the Scenes Assistant

Andrew Higgins, MD
12.2012 - Current

Miramonte High School

Associate of Arts -

Cabrillo College

Graduate Certificate -

Boulder School Of Massage Therapy
Michele Higgins