Michele Janssen
Norwalk,CA
Summary
Talented Sr. Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 30 years of experience to new professional challenges with growth-oriented organization.
Overview
33
33
years of professional experience
Work History
Sr. Program Director
YMCA Of Greater Long Beach - Los Cerritos Branch
03.2021 - Current
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Established program policies and procedures to comply with regulatory requirements.
- Provided leadership, guidance and support to staff members.
- Created and managed budgets
- Engaged with parents and families to build positive relationships for children to thrive.
- Managed program paperwork and child records to comply with state requirements.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Stayed current on guidelines to maintain compliant program operations.
Program Director
YMCA Of Greater Long Beach - Los Cerritos YMCA
04.2004 - 03.2021
- Provided ongoing direction and leadership for program operations.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Monitored programming schedules, conformance to guidelines and quality.
- Oversaw staff schedules and assignments to handle programming demands.
Site Director
YMCA Of Greater Long Beach - Los Cerritos YMCA
10.1990 - 04.2004
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Engaged with parents and families to build positive relationships for children to thrive.
- Managed program paperwork and child records to comply with state requirements.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
Education
Bachelor of Science - Child Development
Walden University
Minneapolis, MN07.2012
Child Development
Cerritos College
Norwalk, CAHigh School Diploma -
Norwalk High School
Norwalk, CA06.1989
Skills
- Budget Administration
- Program Development and Management
- Curriculum Development
- Staff Meetings
- Program Operations
- Staff Support
- Special Education
- Child Development
- Administrative Support
- Lesson Planning
- Special Events
- Program Leadership
- Staff Hiring and Evaluations
Timeline
Sr. Program Director
YMCA Of Greater Long Beach - Los Cerritos Branch
03.2021 - Current
Program Director
YMCA Of Greater Long Beach - Los Cerritos YMCA
04.2004 - 03.2021
Site Director
YMCA Of Greater Long Beach - Los Cerritos YMCA
10.1990 - 04.2004
Bachelor of Science - Child Development
Walden University
Child Development
Cerritos College
High School Diploma -
Norwalk High School
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