Michele McKenna
Waddington,NY
Summary
Adept at driving operational excellence, I significantly enhanced customer satisfaction and minimized stock wastage at Zoomtan. My expertise in time management and exceptional customer service, coupled with a proven track record in teamwork and collaboration, underscores my ability to elevate store performance and achieve strategic goals.
Overview
4
4
years of professional experience
Work History
Co-Manager
Zoomtan
06.2020 - Current
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
Education
Regents -
Massena Senior High School
Massena, NYSkills
- Time Management
- Schedule Preparation
- Sales Techniques
- Customer Service
- Teamwork and Collaboration
- Decision-Making
- Professional and Courteous
- Staff Training
Timeline
Co-Manager
Zoomtan
06.2020 - Current
Regents -
Massena Senior High School
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