Michele Mercer

• Gain knowledge of clear tools to have a great understanding of metrics, sales goals, departments, inventory
• Ensure product availability by keeping the sales floor replenished, organized for to create a guest ready easy shopping experience
• Provide guest with assistance and prioritize guest by solving issues and excellent service

• Providing an exceptional delivering experience to customers who want fast and efficient quality products
• Preparation is key to maintaining a safe on the road experience proper vehicle inspections, loading products and goods navigating safely on the roads and responsibly verifying the delivery of the product was made on time accurately and with care

Delivering exceptional customer service by addressing inquiries, resolving concerns and identifying members financial needs while demonstrating and understanding of banking regulations and security. Processing a wide range of transactions, including deposits, withdrawals and payments while ensuring accuracy and efficiency. Promoting credit-enhancing products to build customer relationships and meet sales goals. Assisted in training and mentoring new tellers, fostering teamwork ensuring operational excellence.

• Demonstrating the highest caliber of service and excellence to Wells Fargo customers, team members and Shareholders
• Building relationships with the customers referring customers to personal bankers to assess their Financial needs
• Accurately processing customer transactions, check cashing, bank business deposits
• Following proper Cash handling procedures and safe guidelines to protect customers' confidentiality
• Proficient in working as a team to reach our sales goals and to meet our required targets to provide customers with knowledge on establishing a great financial future