Michele Papiernik

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Reconciled cash and credit card transactions to maintain accurate records.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Correctly calculated inventory and ordered appropriate supplies.

• Managed table turnover rate effectively allowing for more guests served per shift.
• Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
• Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
• Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Handed free drinks to guests while gaming. Cleaned sections.