Michele Ryan
Olathe,KS
Summary
Accomplished business owner/operator with expertise in strategic planning and relationship management. Successfully developed operational procedures that enhance efficiency and trained staff to deliver exceptional customer service. Known for fostering strong relationships and optimizing business planning strategies to achieve client satisfaction. Focus on strong focus on team collaboration and achieving results.
Overview
31
31
years of professional experience
Work History
Owner/Operator
Phoenix Nutrition
Olathe, KS
01.2020 - Current
- Developed and implemented operational procedures to enhance efficiency in daily business activities.
- Managed inventory control processes to ensure accurate stock levels and minimize waste.
- Trained and mentored staff on customer service best practices, improving team performance.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Developed and implemented nutrition programs tailored to client needs.
- Streamlined operational processes, resulting in improved service delivery times.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
Salon Owner /Stylist
Lemontree and Birch Salon
Overland Park, KS
10.2011 - Current
- Enhanced customer experience through personalized consultations and tailored services based on individual needs.
- Directed daily salon operations to ensure high service quality and client satisfaction.
- Managed inventory and vendor relationships, optimizing supply costs and product availability.
- Trained and mentored staff on best practices in customer service and technical skills.
- Analyzed market trends to identify new product opportunities driving business growth.
City Planner
City of Hutchinson
Hutchinson, KS
05.1995 - 06.2006
- Developed comprehensive land use plans to guide sustainable growth and zoning regulations.
- Conducted community outreach initiatives to gather input on urban development projects.
- Collaborated with city officials to create strategic plans for public spaces and amenities.
- Led interdisciplinary teams in the execution of long-range planning initiatives for community enhancement.
- Evaluated potential development sites for feasibility, environmental impacts, and alignment with city goals.
- Conducted research and surveys, analyzed data and compiled reports according to local, state and federal guidelines.
- Collaborated with stakeholders to ensure community needs were addressed in city planning initiatives.
- Prepared comprehensive reports detailing project progress, challenges, and recommendations for future action.
Education
Master of Science - Regional And Community City Planning
Kansas State University
Manhattan, KSBachelor of Science - Geography
Kansas State University
Manhattan, KSSkills
- Client relationship management
- Documentation and reporting
- Staff training and development
- Personnel management
- Operations oversight and management
- Strategic planning
- Dependable and reliable
- Customer-oriented
- Verbal and written communication
- Courteous and polite demeanor
Timeline
Owner/Operator
Phoenix Nutrition
01.2020 - Current
Salon Owner /Stylist
Lemontree and Birch Salon
10.2011 - Current
City Planner
City of Hutchinson
05.1995 - 06.2006
Master of Science - Regional And Community City Planning
Kansas State University
Bachelor of Science - Geography
Kansas State University