Michele Smith
Dundee,FL
Summary
Recent Bachelor of Science: Healthcare Management graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Surgery Scheduler
ADVENT HEALTH MEDICAL GROUP CARDIOLOGY
Orlando , FL
11.2023 - Current
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Created and managed surgical schedules for multiple surgeons.
- Performed data entry into various computer systems related to surgery scheduling.
- Ensured that all required documents were obtained prior to scheduled procedures.
- Scheduled follow-up appointments as designated by physician.
- Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
- Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
- Adhered to HIPAA guidelines when handling confidential information.
- Assisted doctors in resolving any conflicts related to surgery times or delays due to unforeseen circumstances.
- Maintained a high level of customer service by responding promptly to inquiries from patients and families about their care plans and procedures.
PCT II /Surgery Scheduler
AdventHealth
Celebration , FL
03.2023 - 11.2023
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Created and managed surgical schedules for multiple surgeons.
- Performed data entry into various computer systems related to surgery scheduling.
- Ensured that all required documents were obtained prior to scheduled procedures.
- Scheduled follow-up appointments as designated by physician.
- Provided support to preceptors by participating in meetings regarding changes in policy or procedure implementation.
- Observed interactions between preceptors and PCTs during rounds or bedside teaching sessions.
- Trained PCTs on proper infection control techniques such as hand hygiene or personal protective equipment use.
- Monitored patient safety measures taken by PCTs during their shift assignments.
- Collaborated with interdisciplinary teams to ensure delivery of quality care for patients.
CNA
Winter Haven Baycare Hospital
Winter Haven , FL
01.2022 - 03.2023
- Assisted patients with activities of daily living such as bathing, grooming, and dressing
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output
- Reported changes in patient condition to registered nurse or physician
- Transported patients to treatment units, using wheelchair or stretchers
- Answered call lights promptly and responded to patient needs accordingly
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores
- Observed patients for any changes in their physical or mental condition
- Cleaned and sanitized patient rooms according to established protocols.
Education
Bachelor of Science: Healthcare Management - Health Management And Clinical Assistance
University of Phoenix
12-2023
Associate of Arts: General Studies -
Warner University
High School Diploma -
East Ridge High School
Skills
- Microsoft Expert
- PowerPoint
- One Note
- TEAMS
- Outlook
- ZOOM
- Epic Systems
- Professionalism
- Computer Proficiency
- Calendar Management
- Problem-Solving
- Teamwork and Collaboration
- Medical Terminology
- Patient Registration
- Performance Improvement
- Telephone Etiquette
- Performance Reviews
- Patient Scheduling
Certification
CNA License
Timeline
Surgery Scheduler
ADVENT HEALTH MEDICAL GROUP CARDIOLOGY
11.2023 - Current
PCT II /Surgery Scheduler
AdventHealth
03.2023 - 11.2023
CNA
Winter Haven Baycare Hospital
01.2022 - 03.2023
Bachelor of Science: Healthcare Management - Health Management And Clinical Assistance
University of Phoenix
Associate of Arts: General Studies -
Warner University
High School Diploma -
East Ridge High School
CNA License
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