Michele Valentine
Englewood,New Jersey
Summary
Seasoned case management professional with 7+ years of experience specializing in client engagement, identifying resources and facilitating delivery of appropriate care.
Overview
6
6
years of professional experience
Work History
Support Broker
Public Partnerships LLC
Bergen County (Remote), NJ
10.2021 - Current
- Serving as the agent for 145 participants and their families to assist in identifying immediate and long-term needs, developing options to meet those needs and accessing identified supports and services.
- Monitored client budgets and provided financial advice where appropriate.
- Providing orientation and training on program rules; enrolling participants and their direct care workers; helping participants to develop a cash management plan for using their monthly budget; monitoring participant health and safety; and maintaining progress notes.
- Providing assistance to clients in completing paperwork and understanding their rights.
- Maintaining accurate records of client information in accordance with Medicaid and state laws.
Project Manager
Noakes Electical
Teaneck, NJ
12.2020 - 02.2022
- Managed multiple projects with competing deadlines simultaneously.
- Managing the financial aspects of projects, including budget review and approval, cost reports, cost allocation, fee payments, and monthly billing, achieving compliance with project requirements and with 100% accuracy.
- Analyzing and organizing office operations and procedures such as preparation payroll, accounts payable/receivable, information management, filing systems, requisition of supplies and other clerical services.
Care Manager
Hudson Partnership CMO
Secaucus, NJ
05.2020 - 10.2020
- Utilized wraparound model to provide case management services to youth ages 5-21 years old, who experience behavioral, emotional and/or developmental challenges.
- Facilitated Child and Family Team Meetings with families and providers, including therapists, school personnel, DCP&P, to develop individualized service plans and supervise implementation of crisis management plans. Document all contact, intervention and status updates while upholding confidentiality in compliance with Perform Care, Medicaid and the New Jersey Children System of Care.
- Provided outreach, education and linkage to families about available specialty programs and to solicit their participation and facilitated follow-up.
Assistant Program Coordinator (3x Promoted)
Advance Housing
Teterboro, NJ
10.2017 - 05.2020
- Provided direct case management services that address consumer skill development to self-manage their illness and improve their quality of life while ensuring that a minimum of 50% of work hours are spent rendering face to face Community Support Services.
- Completed all necessary documentation required for project closure, ensuring compliance with regulatory standards and achieving a smooth transition to project completion.
- Identified training needs and provide training, supervision and consultation to program staff and interns.
- Acted as a liaison between external stakeholders, partners, vendors.
Education
Bachelor of Arts - Psychology
St. John's University
New York, NY05-2009
Skills
- Care Coordination
- Case Management
- Regulatory Compliance
- Community Outreach
- Project Management
- Referral Management
- Needs Assessment
- Problem-Solving Aptitude
Accomplishments
- The National Society of Leadership and Success, St. John's University
Timeline
Support Broker
Public Partnerships LLC
10.2021 - Current
Project Manager
Noakes Electical
12.2020 - 02.2022
Care Manager
Hudson Partnership CMO
05.2020 - 10.2020
Assistant Program Coordinator (3x Promoted)
Advance Housing
10.2017 - 05.2020
Bachelor of Arts - Psychology
St. John's University