Michele Wayne
Tillamook
Summary
Experienced individual offering 19 years of planning, assessing and reporting experiences with clients and program outcomes. Exemplary in documentation and compliance of yearly budget. Proven history of success in optimizing client care as well-qualified and highly experienced Manager, Caseworker, and Advocate. Minimizes errors through detailed focus on internal systems and operational needs. Focused on boosting utilization and department operational efficiency. Team-oriented and reliable with expert knowledge, clear verbal and written communication skills. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Talented leader with analytical approach to business planning and day-to-day problem -solving.
Overview
20
20
years of professional experience
Work History
Program Manager
Community Action Resources Enterprises, Inc.
07.2014 - 01.2024
*Managed Housing support services and fostered communication among social workers, community stakeholders, state and county agencies, and individuals and families that are low income and at risk of homelessness or homeless.
*Managed budgets, appointment scheduling, employee and accounts to improve productivity initiatives.
*Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Center Manger and Supervisor
Community Action Team-Head Start
09.2012 - 07.2014
*Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
*Delivered feedback to decision-makers regarding employee performance and training needs.
*Maximized performance by monitoring daily activities and mentoring team of 6 associates.
Head Start Advocate
Community Action Team Head Start
09.2003 - 09.2012
*Documented data and completed accurate updates to case records.
*Collaborated with community program leaders and advocates to make resources accessible to those in need.
*Maximized performance by monitoring daily activities and mentoring team of 10 associates.
Education
Bachelor of Arts - Social Sciences
Portland State University
Portland, OR06.2014
SSCBT - Social Work
Portland State University
Portland, OR09.2012
Skills
*Exemplary Documentation
*Staff Education and Training
*Staff Management
*Program Development
*Budgeting
*Operations Management
*Relationship-Building
*Strategic Planning
Professional and Personal References
Reference will be provided upon request.
Timeline
Program Manager
Community Action Resources Enterprises, Inc.
07.2014 - 01.2024
Center Manger and Supervisor
Community Action Team-Head Start
09.2012 - 07.2014
Head Start Advocate
Community Action Team Head Start
09.2003 - 09.2012
Bachelor of Arts - Social Sciences
Portland State University
SSCBT - Social Work
Portland State University
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