Michele H. Johnson

• Support for clients who are dual diagnosed and/or mental illness in a residential setting
• medication support for residential clients
• safety/ perimeter checks of facility
• complete shift notes- providing safety information for each shift
• monitor clients during meals / safety
• administer drug test/ breathalyzer if needed.

• completes intakes, updates VI-SPDAT to unhoused individuals ( located along the Guadalupe/ Columbus Park.
• provide community linkages (Here4You hotline, transportation support to community resources/ appointments)
• supporting individuals with housing readiness documents.
• maintains confidentiality of client files HIPAA
• collaborates with partnering agencies in order to assist individuals with their housing goals.
• provides water, hygiene, food, tents / outdoor necessities/ when available.
• understanding of Harm Reduction and Motivational Interviewing.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

-Provide outreach to encampments , emergency shelter and other county and community sites

-Engage with individuals by listening and validating any concerns or issues while providing support as needed to work through any barriers the individual is facing. -Provide information and referral to HomeFirst Homeless Helpline and services available to the unhoused community. -Transport program participants, in an agency vehicle, to the main shelter for temporary housing -Provide information and referral to HomeFirst Homeless Helpline and services available to the unhoused community.

• Recorded, transcribed and maintained confidential client information into applicant tracking system and database.