Lead Cashier
Infinity Pharmacy, LLC
Cookeville, TN
04/25/16 - 08.2026
- Greeted customers and provided excellent customer service.
- Assisted with training new cashiers in departmental operations and procedures.
- Maintained a clean and organized work environment to ensure customer satisfaction.
- Processed returns and exchanges efficiently while adhering to company policies.
- Answered phone calls to assist customers with questions and orders.
- Utilized point-of-sale system effectively while maintaining data integrity in all transactions.
- Trained new team members in cash register operation, stock procedures and customer services.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Contacted customers prior to delivery to coordinate delivery times.
- Verified patient information to ensure accuracy of prescriptions filled.
- Answered customer questions and referred to pharmacist for medication information.
- Adhered to HIPAA regulations when handling confidential patient information.
- Maintained confidentiality of customer information at all times.
- Maintained accurate records of cash register transactions and deposits.
- Prepared bank deposits for currency and checks.