Michele Renee Aichele
Alexandria,KY
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
9
9
years of professional experience
Work History
Senior Supervisor
Citibank
01.2020 - Current
- Contributed to the success of the Retail Refresher by creating a Retail Play book to assist advocates with retail bank calls identifying top call types giving simple steps using information from the source and hub.
- Created several games, awards and contests which include white board game, most valuable advocate award and Sales & Rebuttals Huddle/Action Plan to bring awareness to overall sales performance and challenge others to drive positive results throughout the day. This has also been a forum for those to build rapport and team collaboration.
- Developed multiple coaching tools aimed at boosting the new metric initiative, “Connections” my team successfully elevated this metric by 30%. Subsequently, I engaged in a meeting with Mia Carraro sharing best practices, extending the impact beyond my immediate team. Multiple groups have expressed interest and sought access to utilize these tools.
Senior Sales Executive/Interior Designer
Agean Bath And Spa
06.2017 - 04.2019
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Utilized multiple marketing strategies to improve profitability.
Sales Executive/Interior Designer
Watsons Cincinnati, Ohio
06.2015 - 04.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
Education
Associate of Science - Medical Certification Electrocardiography
Cincinnati State Technical And Community College
Cincinnati, OH06.1988
Skills
Sawgrass/Eclipse/Firefly/Boss
Microsoft Office
Word
Excel
Outlook
PowerPoint
OneNote
Timeline
Senior Supervisor
Citibank
01.2020 - Current
Senior Sales Executive/Interior Designer
Agean Bath And Spa
06.2017 - 04.2019
Sales Executive/Interior Designer
Watsons Cincinnati, Ohio
06.2015 - 04.2017
Associate of Science - Medical Certification Electrocardiography
Cincinnati State Technical And Community College
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