Michelina Miller
Howey-in-the-Hills
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
3
3
years of professional experience
Work History
Receptionist
La Vela Nail lounge
Clermont
01.2026 - Current
- Greeted clients warmly and ensured a positive first impression.
- Managed appointment schedules using salon management software efficiently.
- Answered phone calls and responded to client inquiries promptly.
- Processed payments and handled cash transactions accurately.
- Handled customer complaints with professionalism and empathy consistently.
- Scheduled and confirmed appointments.
Billing & Administrative Support
Building Blocks
Groveland
05.2025 - 01.2026
- Manage billing for APD (Agency for Persons with Disabilities) including accurate data entry and compliance
- Process day program billing input and send invoices to clients and agencies
- Maintain HIPAA certification standards while handling confidential information
- Support customer service needs and assist staff with administrative tasks
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cashier / Customer Service
Publix
Okahumpka
02.2025 - 04.2025
- Provided friendly and efficient checkout service
- Assisted with stocking and organizing inventory
- Supported team members during busy hours
- Handled cash, credit, and debit transactions accurately and securely.
- Collaborated with team members to ensure smooth store operations during peak hours.
Waitress
The Butcher Block
Groveland
02.2023 - 01.2025
- Provided attentive table service to customers in a busy dining environment
- Built lasting connections with guests through excellent communication and hospitality
- Managed multiple tables efficiently while maintaining a positive customer experience
- Collaborated with kitchen staff to ensure accuracy and timeliness of orders
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted in training new staff on service protocols and menu details.
Sales Associate
Dollar Tree
Okahumpka
05.2023 - 08.2023
- Greeted customers and assisted with product selection
- Operated cash register and processed transactions
- Helped with restocking and store presentation
Farm Crew Member
Southern Hill Farms
12.2022 - 03.2023
- Assisted guests during farm events and seasonal activities
- Supported farm operations including product handling and setup
- Ensured a welcoming environment for visitors
Education
High School Diploma -
Skills
- Customer Service & Communication
- Administrative & Billing Support
- HIPAA Compliance & Confidentiality
- Data Entry & Invoice Processing
- Cash Handling & Transactions
- Teamwork & Reliability
- Hospitality & Relationship-Building
- Adaptability in Fast-Paced Environments
- Data entry
- Client management
Timeline
Receptionist
La Vela Nail lounge
01.2026 - Current
Billing & Administrative Support
Building Blocks
05.2025 - 01.2026
Cashier / Customer Service
Publix
02.2025 - 04.2025
Sales Associate
Dollar Tree
05.2023 - 08.2023
Waitress
The Butcher Block
02.2023 - 01.2025
Farm Crew Member
Southern Hill Farms
12.2022 - 03.2023