Michell Colby
Milford,NH
Summary
Dynamic legal assistant with proven expertise at Rath, Young, Pignatelli, PC, excelling in legal document preparation and client communication. Recognized for enhancing team collaboration and ensuring timely filings, contributing to increased client satisfaction and operational efficiency. Adept at managing complex tasks while maintaining confidentiality and attention to detail.
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2026
2026
years of professional experience
Work History
Legal Assistant
Laboe & Tasker
Litigation Legal Assistant
Rath, Young, Pignatelli, PC
05.2025 - Current
- Managed deadlines effectively ensuring timely submission of all required filings and correspondence.
- Contributed to positive team dynamics within the firm by collaborating effectively with colleagues in both legal support roles and attorney positions.
- Assisted in developing marketing materials for the firm, showcasing its expertise in litigation matters and attracting new clients.
- Supported attorneys during trials by creating trial exhibits, preparing witness binders, and tracking essential documentation throughout proceedings.
Legal Assistant
McLane Middleton
Manchester, NH
12.2022 - 03.2025
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Customer Support Specialist
State Of New Hampshire
Concord, NH
03.2017 - 08.2020
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Manager's Assistant
Brook’s Brothers
Tilton, NH
03.2016 - 09.2018
- Reduced operational costs with thorough budget analysis and effective cost-saving measures.
- Streamlined office workflow by updating record-keeping systems making it easier to track progress on ongoing projects.
- Collaborated with cross-functional teams to ensure timely completion of projects while maintaining high-quality standards.
- Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
Manager/Keyholder
Eddie Bauer Outlet
Tilton, NH
04.2009 - 08.2012
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Chili’s
Front of House Manager/ Manager
Tilton, NH
03.2005 - 08.2008
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
Associates - Criminal Justice
Header College
Concord, NH05.2010
Skills
- Fast learner
- Scheduling/Planning
- Microsoft office
- File organization
- Calendar management
- Legal document preparation
- Client communication
- Administrative support
- Document preparation
- Interviewing clients
- Client relations
- Document drafting
- Document filing
- Writing and editing
- Client support
- Notary public
- Proofreading
- Task prioritization
- Office management
- Exceptional telephone etiquette
- Client service and support
- Organizational efficiency
- Correspondence
- Document editing
- Document control
- Customer relationship management
- Relationship building
- Negotiation
- Risk management
- Payroll processing
- Administrative assistance
- Confidentiality
- Attention to detail
- Critical thinking
- Customer service
- Appointment scheduling
- Workload management
- Good judgment and decision making
Timeline
Litigation Legal Assistant
Rath, Young, Pignatelli, PC
05.2025 - Current
Legal Assistant
McLane Middleton
12.2022 - 03.2025
Customer Support Specialist
State Of New Hampshire
03.2017 - 08.2020
Manager's Assistant
Brook’s Brothers
03.2016 - 09.2018
Manager/Keyholder
Eddie Bauer Outlet
04.2009 - 08.2012
Chili’s
Front of House Manager/ Manager
03.2005 - 08.2008
Legal Assistant
Laboe & Tasker
Associates - Criminal Justice
Header College