Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Open To Work

Michell Salfrank

Savannah,MO

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

GI TechnicianAssistant ManagerOffice Administrative AssistantOffice Assistant

Work Type

Full Time

Location Preference

On-Site
Location: Savannah, MO, USSaint Joseph, MO
Open to relocation: No

Minimum Desired Compensation

$47000/yr

Important To Me

Career advancementWork-life balancePersonal development programsPaid time offPaid sick leave

Summary

Dynamic Assistant Manager with a proven track record at License Office Services, excelling in customer service and team leadership. Enhanced operational efficiency through optimized workflows and effective staff training. Skilled in conflict resolution and inventory management, fostering a collaborative environment that elevated customer satisfaction and streamlined service delivery.

Overview

2019
2019
years of professional experience
1
1
Certification

Work History

Assistant Manager

License Office Services
  • Oversaw daily operations to ensure adherence to licensing regulations.
  • Conducted training sessions for new staff on customer service protocols and office procedures.
  • Optimized document processing workflows to enhance service delivery efficiency.
  • Managed scheduling and appointment logistics for clients pursuing licensing services.
  • Oversaw inventory management of office supplies, initiating reorders to ensure continuous availability.
  • Ensured cleanliness, safety, and organization of store environment to elevate customer satisfaction.
  • Cultivated strong working relationships with staff to enhance team collaboration.
  • Oversaw cash intake and deposit record management to enhance accuracy and minimize discrepancies.
  • Managed daily cash reconciliation processes to ensure precise financial reporting.
  • Enhanced customer satisfaction by proactively addressing and resolving complaints.
  • Facilitated recruitment, interviewing, hiring, and onboarding processes to ensure optimal staffing levels.
  • Implemented company policies consistently while managing disciplinary actions with fairness and respect.

GI Technician

St Joseph Center for Outpatient Surgery
St Joseph, Mo
03.2004 - 03.2018
  • Operated and maintained endoscopy equipment, ensuring proper functionality and safety protocols.
  • Assisted in preparing patients for gastrointestinal procedures, fostering comfort and understanding of processes.
  • Ensured compliance with infection control standards during procedural setups and clean-up activities.
  • Collaborated with surgical staff to streamline workflow and enhance patient care during outpatient surgeries.
  • Safeguarded patient privacy by diligently adhering to HIPAA regulations throughout all aspects of care provision.
  • Maintained safe working environments by adhering to strict infection control policies and procedures.
  • Participated in continued education initiatives, keeping current on best practices in gastroenterology care delivery.

Education

Business Education

Vatterott College
MO

Skills

Customer service

Money handling

Team leadership

Decision-making

Problem-solving

Office duties

Medical Records

Charting

Time management

Customer relations

Staff training and development

Staff supervision

Task delegation

Conflict resolution

Customer rapport

Policy enforcement

Orientation and training

Multitasking and organization

Inventory management

Customer service and satisfaction

Reporting and documenting

Multitasking Abilities

Certification

Basic Life Support

Additional Information

Working in a surgery center I also did charting and answering phones as well as medical records checks

Timeline

GI Technician

St Joseph Center for Outpatient Surgery
03.2004 - 03.2018

Assistant Manager

License Office Services

Business Education

Vatterott College

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Michell Salfrank