Michelle Albregts

• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Followed all company policies and procedures to deliver quality work.
• Skilled at working independently and collaboratively with team environment.
• Proven ability to learn quickly and adapt to new situations.
• Assist with day-to-day operations, working efficiently and productively with all team members.
• Enter monthly charges and resident lease information daily (10,000 beds total)
• Assist with recurring property transitions
• Assist residents with questions about lease information
• Gathered, organized and input information into digital database.
• Processed end-of lease statements to residents within state demanded deadlines.

• Resolved conflicts between tenants regarding noise, encroachments, and parking.
• Distributed and followed up on tenant renewal notices.
• Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
• Toured property with prospective tenants and provided wealth of information in regards to its key features.
• Invited prospects to fill out application upon completion of property tour.
• Assisted in preparation and signing of lease agreements, ensuring compliance with local laws and regulations.
• Maintained accurate and up-to-date records of all leasing transactions and tenant communications.

• Assisted residents with questions or issues about apartments or complex
• Scanned and applied payments to resident accounts
• Conducted tours for prospective residents around property
• Collaborated with property management team to address issues promptly, keeping residents satisfied with their living conditions.
• Coordinated various events and activities to foster sense of community among residents.
• Managed social media posts and mass emails for property
• Assisted in lease signings for current and prospective residents
• Maintained monthly shift schedule for seven part-time community assistant to staff front office of community

Bachelor of Arts in English, with minor(s) in communications and creative writing coursework.