Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Amato

El Paso,United States of America

Summary

Customer service professional with experience in high-volume restaurant and hospitality environments. Skilled in sales, multitasking, and problem-solving, with a proven ability to create positive guest experiences and support smooth daily operations.

Overview

6
6
years of professional experience

Work History

Front Desk Associate

El Paso Country Club
El Paso, TX
08.2024 - Current
  • Handled guest inquiries, resolving issues swiftly to enhance loyalty.
  • Processed check-ins/outs, ensuring a seamless experience for all guests.
  • Handled cash and credit transactions securely, minimizing discrepancies.

Restaurant Associate

Panda Express
El Paso, TX
02.2020 - 02.2023
  • Maintained cleanliness and organization, ensuring a welcoming atmosphere.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Proven capacity to perform efficiently in high-pressure situations, maintaining composure and delivering quality results under tight deadlines.

Education

High School Diploma -

Eastwood High School
El Paso, TX
01-2021

Bachelor of Science - Computer Science

The University of Texas At El Paso
El Paso, TX
01-2027

Skills

  • Customer Service
  • Problem-solving aptitude
  • Professionalism
  • Quality Assurance

Timeline

Front Desk Associate

El Paso Country Club
08.2024 - Current

Restaurant Associate

Panda Express
02.2020 - 02.2023

High School Diploma -

Eastwood High School

Bachelor of Science - Computer Science

The University of Texas At El Paso