Michelle Anderson
Port Orchard,WA
Summary
Professional skilled in managing financial transactions and maintaining accurate records. Known for strong team collaboration and results-driven mindset, ensuring smooth operations and client satisfaction. Adept in handling currency exchanges and resolving discrepancies promptly while adapting to changing needs.
Overview
7
7
years of professional experience
Work History
Cage Cashier
Emerald Queen Casino
Tacoma, WA
04.2024 - Current
- Processed cash transactions accurately and efficiently at cage operations.
- Managed customer inquiries and provided excellent service during high-volume periods.
- Reconciled daily cash reports to verify accuracy and resolve discrepancies.
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
Cage Cashier
Clearwater Casino
Poulsbo, WA
09.2022 - 04.2024
- Maintained compliance with gaming regulations, ensuring secure handling of funds.
- Assisted in training new staff on operational procedures and cash management systems.
- Monitored gaming activities to detect irregularities and prevent fraud incidents.
- Worked in vault position within 90 days of hire.
- Provided support to other team members when needed, fostering a collaborative work environment conducive to optimal productivity.
- Utilized strong attention to detail in reviewing transactions, ensuring all entries were accurate and complete before submitting for approval.
Restaurant Manager
Burger King
Port Orchard, WA
10.2018 - 07.2022
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and developed staff to enhance customer service and operational efficiency.
- Implemented inventory management systems to reduce waste and optimize supply.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Managed financial transactions, including cash handling and reconciliation of daily sales reports.
- Correctly calculated inventory and ordered appropriate supplies.
Education
GED -
Olympic College
Bremerton, WASkills
- Reliability and punctuality
- Professionalism and courtesy
- Teamwork orientation
- Currency exchanges
- Cash handling expertise
- Cash balancing
- Window service control
- Jackpot payouts
- Customer service
- Problem-solving
- Attention to detail
Timeline
Cage Cashier
Emerald Queen Casino
04.2024 - Current
Cage Cashier
Clearwater Casino
09.2022 - 04.2024
Restaurant Manager
Burger King
10.2018 - 07.2022
GED -
Olympic College