MICHELLE-ANGE JEUDI
Miami,FL
Summary
Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
HOTEL AUBERGE DU QUEBEC
Port Au Prince
01.2018 - 12.2020
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Stocked service areas with supplies during slow periods.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Explained menu items, describing ingredients and cooking methods upon request.
- Maintained records of transactions made during shift as required by law or company policy.
- Assisted in training new servers.
- Served food and beverages to patrons and confirmed complete orders.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
High School Diploma -
COLLEGE EMIL LUC
HAITI07-2019
ESOL - ESOL
Miami Dade College
Miami, FLSkills
- Table Bussing
- Supply Restocking
- Food Inspection
- Safe Food Handling
- Food Delivery
- Table Setting Arrangements
- Strong Work Ethic
- Dining Customer Service
Languages
French
Professional
CREOLE
Professional
Certification
D LICENCE. SECURITY OFFICER
Timeline
Server
HOTEL AUBERGE DU QUEBEC
01.2018 - 12.2020
High School Diploma -
COLLEGE EMIL LUC
ESOL - ESOL
Miami Dade College
D LICENCE. SECURITY OFFICER
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