Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Aylin

Hilo

Overview

14
14
years of professional experience
1
1
Certification

Work History

Receptionist

Awakening Healing Center
Hilo
03.2025 - Current
  • Greeted and welcomed clients at healing center, ensuring positive first impressions.
  • Scheduled and confirmed appointments for multiple practitioners, managing a complex calendar efficiently.
  • Processed client intake forms, maintaining accurate and confidential records.
  • Maintained cleanliness and organization of reception area consistently.
  • Addressed client inquiries and resolved issues promptly and professionally.
  • Provided administrative support including document preparation, filing, and copying as needed.
  • Managed incoming mail distribution, courier services, and photocopying requests effectively.
  • Coordinated with vendors for office equipment repairs and maintenance.

Dental Assistant

Dental Health Management Solutions
Hilo
11.2015 - Current
  • Prepared instruments and materials efficiently to assist dentists during procedures.
  • Educated patients on oral hygiene practices and post-treatment care for improved health.
  • Maintained accurate patient records and documentation throughout treatment visits.
  • Sterilized dental instruments in compliance with safety and infection control standards.
  • Operated dental software to manage patient information and track treatments effectively.
  • Sanitized equipment, cleaned treatment rooms, and restocked supplies after each visit.
  • Took digital X-rays, including bitewing and panoramic, for dentist review.
  • Gathered patient records and health history to facilitate prompt assessments.

Front End Manager

Abundant Life Natural Foods & Cafe
Hilo
08.2013 - 11.2015
  • Managed daily front-end operations to ensure service quality and customer satisfaction.
  • Trained staff on customer service protocols and product knowledge for enhanced performance.
  • Coordinated inventory management to maintain optimal stock levels and availability.
  • Resolved inquiries and complaints promptly, fostering positive customer relations.
  • Developed effective customer service standards to cultivate strong client engagement.
  • Oversaw cash flow operations, including bookkeeping and cashier management.
  • Created employee schedules based on skill sets and coverage needs for efficient staffing.
  • Collaborated with back-end developers to ensure seamless front-end application functionality.

Front End Manager

Island Naturals Market
Hilo
09.2011 - 03.2015
  • Managed daily front-end operations to ensure high service quality and customer satisfaction.
  • Trained and supervised staff on customer service protocols and product knowledge.
  • Coordinated inventory management to maintain optimal stock levels and product availability.
  • Resolved customer inquiries and complaints promptly, enhancing positive relations.
  • Cultivated strong customer relationships while developing effective service standards.
  • Oversaw cash flow management, including cashier operations, bookkeeping, and security protocols.
  • Created employee schedules based on skill sets and coverage requirements for efficient operations.

Barista

Just Cruisin Coffee Shop In Hilo
Hilo
02.2014 - 01.2015
  • Prepared and served diverse coffee beverages and specialty drinks.
  • Operated espresso machines and grinders to ensure high-quality drink preparation.
  • Maintained cleanliness and organization of coffee shop environment.
  • Assisted customers with menu selections and provided tailored product recommendations.
  • Handled cash register operations, processing payments and managing receipts efficiently.
  • Stocked supplies, ensuring availability of ingredients for daily operations.
  • Trained new baristas on beverage preparation techniques and customer service standards.
  • Followed health, safety, and sanitation guidelines to comply with state inspections.

Education

High School Diploma -

Waiakea High School
Hilo
07-1994

Skills

  • Calendar and appointment management
  • Client intake and processing
  • Dental software proficiency
  • Office organization
  • Customer relationship management
  • Medical billing and coding
  • Dental assisting expertise

Certification

  • certified phlebotomist

Timeline

Receptionist

Awakening Healing Center
03.2025 - Current

Dental Assistant

Dental Health Management Solutions
11.2015 - Current

Barista

Just Cruisin Coffee Shop In Hilo
02.2014 - 01.2015

Front End Manager

Abundant Life Natural Foods & Cafe
08.2013 - 11.2015

Front End Manager

Island Naturals Market
09.2011 - 03.2015

High School Diploma -

Waiakea High School

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Michelle Aylin