Michelle Barbe
Surprise,AZ
Summary
Customer-focused Front of House Team Member with extensive restaurant experience. Proven ability to enhance guest satisfaction through effective problem-solving and multitasking. Creates welcoming environments while efficiently managing inquiries and operations. Strong collaborator adaptable to shifting priorities, known for reliability and effective communication skills.
Overview
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Lead Cashier
Ulta Beauty
Surprise, AZ
10.2026 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized various software and tools to streamline processes and optimize performance.
Service Lead
Tokyo Joe's
Surprise, AZ
11.2024 - Current
- Identified needs of customers promptly and efficiently.
- Provided innovative ideas and solutions that improved team performance and outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Resolved customer issues with knowledgeable and friendly service, enhancing overall satisfaction.
- Operated a variety of machinery and tools safely and efficiently.
Hostess
Twin Peaks
Glendale, AZ
08.2025 - 10.2025
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed reservation systems to ensure efficient guest seating and flow.
- Coordinated with servers and kitchen staff to ensure seamless service transitions.
- Trained new hostesses on customer service protocols to enhance guest experience.
- Monitored dining room activity to maximize seating efficiency during peak hours.
Front of House Member/ Food Preparation Cook
Chick-fil-a
Surprise, AZ
07.2024 - 09.2024
- Greeted and welcomed guests, creating a positive first impression.
- Assisted customers in placing orders and addressed inquiries to enhance their dining experience.
- Assisted customers in placing orders and answering questions.
- Operated cash register and processed transactions accurately.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Supported training of new employees on operational procedures and best practices.
- Memorized menu to provide tailored recommendations, anticipating patrons' needs and engaging in meaningful conversation.
Education
Lash Stylist - Lash Extensions
Beauty Secrets Academy
Peoria, AZ 09.2026 - 09.2026
Esthetician - Aesthetics
Aveda Institute
Avondale, AZ 04.2026 - 08.2026
HIGH SCHOOL GRADUATE -
Valley Vista
Surprise, AZ 08.2023 - 05.2026
Skills
- Cash register operation
- POS operation
- Cash handling
- Order management
- Customer engagement
- Customer service
- Customer experience
- Sales enhancement
- Staff training
- Problem-solving
- Multitasking
- Attention to detail
- Team collaboration
- Team player attitude
- Strong work ethic
- Sales enhancement
Hobbies
Acting and Theatre, Art and Drawing, Graphic Design, Nail Art and Design, Photography
Timeline
Lead Cashier
Ulta Beauty
10.2026 - Current
Lash Stylist - Lash Extensions
Beauty Secrets Academy
09.2026 - 09.2026
Esthetician - Aesthetics
Aveda Institute
04.2026 - 08.2026
Hostess
Twin Peaks
08.2025 - 10.2025
Service Lead
Tokyo Joe's
11.2024 - Current
Front of House Member/ Food Preparation Cook
Chick-fil-a
07.2024 - 09.2024
HIGH SCHOOL GRADUATE -
Valley Vista
08.2023 - 05.2026