Michelle Bardsley
Sayreville,NJ
Summary
Knowledgeable Program Support Specialist known for proactive problem-solving. Maintains high levels of productivity in fast-paced environments. Strong recordkeeping abilities and expertise in Microsoft Office.
Overview
17
17
years of professional experience
Work History
Program Support Specialist
Rutgers Robert Wood Johnson Medical School
New Brunswick, NJ
06.2016 - Current
- Create clinical schedules for 4th year medical students rotating in the Emergency Medicine Clerkship and electives.
- Investigated issues and provided knowledgeable responses to resolve student concerns.
- Created documents, reports and spreadsheets detailing program information.
- Responded to in-person and telephone requests for information and assistance.
- Create schedules for off-service residents rotating in the Emergency Department.
- Enter and submit grades for students on the Emergency Medicine Clerkship and electives.
- Assist in selecting medical students for visiting rotations using VSLO.
- Maintain grading spreadsheets
- Proctor exam for end of clerkship
- Assist other clerkships when needed.
Data Entry Specialist
Rutgers RBHS - Department Of Hematology
New Brunswick, NJ
08.2011 - 06.2016
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Entered patient logs for hemophilia factor
- Assisted with research
- Organized, sorted and checked input data against original documents.
- Reviewed completed work for compliance with regulations.
- Supported multiple departments with special projects.
- Tracked and maintained records for Hematology department.
Surgical Scheduler Coordinator
The Cancer Institute Of New Jersey
New Brunswick, NJ
05.2001 - 06.2007
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Educated patients about surgeries and provided treatment plan documentation.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Coordinated with facilities to set up surgeries for 6 oncology surgeons.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Education
Associate of Applied Science - Business
The Cittone Institute
Edison, NJ11.1992
High School Diploma -
Sayreville War Memorial High School
Parlin, NJ06.1988
Skills
- Material Preparation
- Active Listening
- Program Support
- Preventive Maintenance
- Program Requirements
- Meeting Support
- Personnel Scheduling
- Oral and Writing Communication
- Clerical Support
- Problem Resolution
- Timely Processing
- Operational Efficiency
Timeline
Program Support Specialist
Rutgers Robert Wood Johnson Medical School
06.2016 - Current
Data Entry Specialist
Rutgers RBHS - Department Of Hematology
08.2011 - 06.2016
Surgical Scheduler Coordinator
The Cancer Institute Of New Jersey
05.2001 - 06.2007
Associate of Applied Science - Business
The Cittone Institute
High School Diploma -
Sayreville War Memorial High School
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