Michelle Bardsley
Sayreville,NJ
Summary
Knowledgeable Program Support Specialist known for proactive problem-solving. Maintains high levels of productivity in fast-paced environments. Strong recordkeeping abilities and expertise in Microsoft Office.
Overview
17
17
years of professional experience
Work History
Program Support Specialist
Rutgers Robert Wood Johnson Medical School
New Brunswick , NJ
2016.06 - Current
- Create clinical schedules for 4th year medical students rotating in the Emergency Medicine Clerkship and electives.
- Investigated issues and provided knowledgeable responses to resolve student concerns.
- Created documents, reports and spreadsheets detailing program information.
- Responded to in-person and telephone requests for information and assistance.
- Create schedules for off-service residents rotating in the Emergency Department.
- Enter and submit grades for students on the Emergency Medicine Clerkship and electives.
- Assist in selecting medical students for visiting rotations using VSLO.
- Maintain grading spreadsheets
- Proctor exam for end of clerkship
- Assist other clerkships when needed.
Data Entry Specialist
Rutgers RBHS - Department Of Hematology
New Brunswick , NJ
2011.08 - 2016.06
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Entered patient logs for hemophilia factor
- Assisted with research
- Organized, sorted and checked input data against original documents.
- Reviewed completed work for compliance with regulations.
- Supported multiple departments with special projects.
- Tracked and maintained records for Hematology department.
Surgical Scheduler Coordinator
The Cancer Institute Of New Jersey
New Brunswick , NJ
2001.05 - 2007.06
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Educated patients about surgeries and provided treatment plan documentation.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Coordinated with facilities to set up surgeries for 6 oncology surgeons.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Education
Associate of Applied Science - Business
The Cittone Institute
Edison, NJ11.1992
High School Diploma -
Sayreville War Memorial High School
Parlin, NJ06.1988
Skills
- Material Preparation
- Active Listening
- Program Support
- Preventive Maintenance
- Program Requirements
- Meeting Support
- Personnel Scheduling
- Oral and Writing Communication
- Clerical Support
- Problem Resolution
- Timely Processing
- Operational Efficiency
Timeline
Program Support Specialist
Rutgers Robert Wood Johnson Medical School
2016.06 - Current
Data Entry Specialist
Rutgers RBHS - Department Of Hematology
2011.08 - 2016.06
Surgical Scheduler Coordinator
The Cancer Institute Of New Jersey
2001.05 - 2007.06
Associate of Applied Science - Business
The Cittone Institute
High School Diploma -
Sayreville War Memorial High School
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