Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Barnes

Mt.Carroll,IL

Summary

Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

911 Dispatcher

Jo Daviess County Sheriff's Office
Galena, IL
01.2024 - Current
  • Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
  • Responded promptly to requests for assistance from law enforcement, Fire or EMS personal.
  • Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
  • Used radio, telephone and computer system to update first responders with new information.
  • Dispatched appropriate responders to incidents quickly.

911 Dispatcher

Carroll County Sheriff's Office
Mt.Carroll, IL
07.2017 - 12.2023
  • Exercised sound judgement under high-pressure situations.
  • Handled sensitive information confidentially and ethically.
  • Ensured timely responses to public inquiries.
  • Coordinated with multiple agencies during large-scale events.
  • Provided clear instructions for callers during emergencies.
  • Prioritized critical situations and multitasked efficiently.
  • Operated computer-aided dispatch (CAD) systems effectively.

Education

High School Diploma -

West Carroll
Savanna IL
05-2007

Skills

  • Crisis Management
  • Call Management
  • Works Well Under Pressure
  • Active Listening
  • Map reading abilities
  • Decision-Making
  • Computer Skills
  • Stress Tolerance
  • Data Entry

Timeline

911 Dispatcher

Jo Daviess County Sheriff's Office
01.2024 - Current

911 Dispatcher

Carroll County Sheriff's Office
07.2017 - 12.2023

High School Diploma -

West Carroll

Similar Profiles

CREATE PROFILE
Michelle Barnes