Michelle Barnes
Mt.Carroll,IL
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
911 Dispatcher
Jo Daviess County Sheriff's Office
Galena, IL
01.2024 - Current
- Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
- Responded promptly to requests for assistance from law enforcement, Fire or EMS personal.
- Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched appropriate responders to incidents quickly.
911 Dispatcher
Carroll County Sheriff's Office
Mt.Carroll, IL
07.2017 - 12.2023
- Exercised sound judgement under high-pressure situations.
- Handled sensitive information confidentially and ethically.
- Ensured timely responses to public inquiries.
- Coordinated with multiple agencies during large-scale events.
- Provided clear instructions for callers during emergencies.
- Prioritized critical situations and multitasked efficiently.
- Operated computer-aided dispatch (CAD) systems effectively.
Education
High School Diploma -
West Carroll
Savanna IL05-2007
Skills
- Crisis Management
- Call Management
- Works Well Under Pressure
- Active Listening
- Map reading abilities
- Decision-Making
- Computer Skills
- Stress Tolerance
- Data Entry
Timeline
911 Dispatcher
Jo Daviess County Sheriff's Office
01.2024 - Current
911 Dispatcher
Carroll County Sheriff's Office
07.2017 - 12.2023
High School Diploma -
West Carroll
Similar Profiles
Michelle BarnesMichelle Barnes
911 Telecommunicator at Jo Daviess County Sheriff's Office911 Telecommunicator at Jo Daviess County Sheriff's Office
Andrew SellersAndrew Sellers
Deputy Sheriff at Daviess County Sheriff's OfficesDeputy Sheriff at Daviess County Sheriff's Offices
Amanda PateAmanda Pate
Court Security Officer at Daviess County Sheriff's OfficesCourt Security Officer at Daviess County Sheriff's Offices