Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Barragan

Hutchinson,KS

Summary

Enthusiastic candidate with proven experience in fast-paced restaurant setting. Committed to providing friendly service to customers while maintaining a professional atmosphere. I come with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.

Overview

27
27
years of professional experience

Work History

Service Manager

Carriage Crossing Restaurant and Bakery
06.2011 - Current
  • Hired, trained and supervised team of service staff members
  • Resolved customer complaints in professional and timely manner.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Oversaw training of 100's of team members.
  • Ran entire restaurant FOH and BOH on my own.
  • Reduced wait times during peak hours by refining table turnover processes and coordinating effectively between front-of-house and back-of-house teams.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.


Chiropractic Assistant

Webb Chiropractic
09.2010 - 06.2011
  • Answered phones to respond to customer questions, provide information and schedule appointments
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Input patient data into computer system and checked information for accuracy.
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
  • Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.

Server, Host, and Baker

Carriage Crossing Restaurant and Bakery
09.1998 - 07.2010
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Worked with POS system to place order and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • arried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport

Education

No Degree - Nursing

Pratt Community College
Pratt, Ks

High School Diploma -

Cunningham High School
Cunningham, KS

Skills

  • Positive attitude
  • Problem-solving
  • Team leadership
  • Effective multitasking
  • Reliable and responsible
  • Time management
  • Skilled in resolving conflicts
  • Continuous improvement
  • Relationship building
  • Customer satisfaction

Timeline

Service Manager

Carriage Crossing Restaurant and Bakery
06.2011 - Current

Chiropractic Assistant

Webb Chiropractic
09.2010 - 06.2011

Server, Host, and Baker

Carriage Crossing Restaurant and Bakery
09.1998 - 07.2010

No Degree - Nursing

Pratt Community College

High School Diploma -

Cunningham High School

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