Michelle Basant

• Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
• Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
• Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
• Managed administrative duties with phone reception, appointment scheduling and payment processing.

Taking pictures of families and portraits, schedule an appointments and cashier

Front desk ,answer phones ,collect information from consultants, and collected money from consultants (cashier)

• Established strong client relationships through exceptional customer service and communication skills.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
• Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
• Offered advice and recommended products to improve and maintain nails.
• Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
• Used acrylics, gels and glitters to create custom nail art designs for clients.
• Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
• Oversaw schedule to manage appointments of new and existing clients.