Michelle Bayangol
Arlington,VA
Summary
Motivated server with real estate sales experience with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Realtor
Keller Williams
10.2023 - Current
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
- Maintained current knowledge of applicable procedures and compliance requirements to optimize effectiveness.
- Discussed cases with clients, Type providers and staff.
- Documented each patients' activity in program-specific databases.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
Server
Wildfire
11.2023 - 01.2024
- Restaurant and consistently delivers an exceptional guest and employee
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Use of online applicant tracking, training and other HR systems and tools
- Primary focus on running shifts, leads and directs the daily operations
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Server
Tatte Bakery And Cafe
04.2023 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor Of Administrative Studies - Business
Strayers
Arlington, VA07.2008
Skills
- Cross-Functional Communication
- Guest Engagement
- Food Delivery
- Table Bussing
- Food Running
- Marketing Strategy Development
- Client Relations
- Sales negotiation
Timeline
Server
Wildfire
11.2023 - 01.2024
Realtor
Keller Williams
10.2023 - Current
Server
Tatte Bakery And Cafe
04.2023 - 09.2023
Bachelor Of Administrative Studies - Business
Strayers