Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Benitez

Woodbridge,VA

Summary

Driven by customer obsession and fluent in Spanish, I excelled at Amazon by enhancing fulfillment efficiency and promoting a positive culture. My background in sales support and security, coupled with expertise in shipping procedures and interpersonal skills, showcases my ability to adapt and achieve in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Fulfillment Center Associate

Amazon
03.2024 - Current
  • Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
  • Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
  • Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.

Sales Support Associate

Bath and Body Work
11.2023 - 03.2024
  • Trained new hires on company procedures, product knowledge, and customer service expectations.
  • Communicated effectively with supervisors regarding daily tasks and priorities.
  • Managed multiple tasks simultaneously while meeting deadlines.
  • Attended regular staff meetings to discuss sales strategies, goals, and performance updates.

Security Officer

US Security LLC
10.2021 - 06.2022
  • Checked interior offices after business hours to confirm entries were locked and secure.
  • Used radio and other communication devices to keep in regular touch with other security guards and controller.
  • Identified potential security risks during daily patrols and reported findings to management.
  • Patrolled assigned areas on foot or in vehicle to ensure safety and security.

Education

High School Diploma -

Gar-field High School
Woodbridge
06-2022

Skills

  • Customer Obsession
  • Shipping procedures
  • Loading and unloading
  • Schedule Coordination
  • Shipping and receiving
  • Interpersonal Skills

Languages

Spanish
Native or Bilingual

Timeline

Fulfillment Center Associate

Amazon
03.2024 - Current

Sales Support Associate

Bath and Body Work
11.2023 - 03.2024

Security Officer

US Security LLC
10.2021 - 06.2022

High School Diploma -

Gar-field High School

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Michelle Benitez