Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Benitez

West Berlin

Summary

Dynamic and dedicated professional with experience at Allora, excelling in multitasking and customer service. Proven ability to enhance guest experiences through effective upselling techniques and strong team collaboration. Recognized for maintaining high standards of cleanliness and organization while thriving in fast-paced environments. Committed to delivering quality results and fostering positive relationships.

Overview

8
8
years of professional experience

Work History

Server

Allora
08.2017 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cleared and prepared tables to maintain cleanliness in dining areas.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Packer

Amazon
08.2020 - 10.2022
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

Education

Lindenwold High School
801 Egg Harbor Rd Lindenwold, NJ 08021 United Sta
06.2018

Skills

  • Memory retention
  • Daily specials memorization
  • Upselling techniques
  • Team member support
  • Positive and professional
  • High energy and stamina

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Packer

Amazon
08.2020 - 10.2022

Server

Allora
08.2017 - 04.2025

Lindenwold High School

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Michelle Benitez