Manuel Gomez
Missouri City,TX
Summary
Committed and hardworking Restaurant General Manager with years of experience leading teams and managing stores in food service. Well-rounded leader with talent for supervising employees. Swift problem solver with quick and effective solutions to wide array of issues.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
Burger King | Houston Foods Inc.
Houston, Texas
06.2019 - 03.2022
- Consistent REV Scores of above 90%, HBC at 100% and no Zero Tolerance deviations.
- Interviewed, hired and trained Managers and Team Members.
- Set clear expectations and created positive working environment for employees.
- Reconciled cash and credit card transactions to maintain accurate records.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Led and trained managers and team members on effective methods, operations, brand standards and food safety procedures.
- Prepared for and executed new menu and LTO offerings.
Assistant General Manager
Burger King | Houston Foods Inc.
Missouri City, Texas
01.2009 - 06.2019
- Supported the General Manager in their store and team responsibilities.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Supported the General Manager in hiring, training and retaining Shift Managers and Team Members.
Assistant Manager and Cook
McDonald's Restaurant
Houston, Texas
10.2002 - 01.2008
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Ordered and received products and supplies to stock kitchen areas.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Recruited and hired employees offering talent, charisma and experience to restaurant team.
Education
High School Diploma -
Lee High School
Houston, TX05.1998
Skills
- Managing Deliveries
- Quality Assurance
- Recruitment and Hiring
- Monitoring Food Preparation
- Training and Onboarding
- Scheduling Staff
- Staffing and Sales Reporting
- Supply Ordering and Management
- Money Handling
Certification
ServSafe Certified
City of Houston Food Service Manager Certified
Timeline
Restaurant General Manager
Burger King | Houston Foods Inc.
06.2019 - 03.2022
Assistant General Manager
Burger King | Houston Foods Inc.
01.2009 - 06.2019
Assistant Manager and Cook
McDonald's Restaurant
10.2002 - 01.2008
High School Diploma -
Lee High School