Summary
Work History
Education
Skills
Generic

Michelle Brown

Tipp City

Summary

Hard working, energetic, responsible professional with over 12 years in Customer Service. Varying from Receptionist and Secretarial duties to Sales and Marketing. I also have over 13 years in manufacturing including Lead position to training new employees for their positions. I am very efficient, well organized and take pride in my job. I am a team player and looking for a challenging position with opportunity for personal growth. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Work History

Warehouse Associate

Caterpillar Logistics
06.2015 - 11.2022

Verify product and make it customer ready prior to storing in its proper location, experience in the deconsolidation process, certified on the following equipment: order picker, reach truck, electric sitdown forklift and tugger. Trainer for the DC inbound/outbound areas for new employees. trained in outbound putaway.

  • Prepared orders for shipment by picking, packing, and labeling merchandise

Customer Service Specialist

Assurant
11.2013 - 06.2015
  • Handle inbound calls for property loss, escrow & taxes calls. Recognize consistent problems areas and report to a higher level for action. Direct contact with customer to solve their issues.

Medical Receptionist

Midwest Nephrology And Hypertension
11.2011 - 05.2013

Check patients in/out, put patients in room & weigh them, received payments, schedule appointments, coding, schedule test, escripts, call medicine into pharmacy, handle high volume of calls, enter charge & ran batch, file charts away, ran daily schedule & fee tickets, pulled charts for next day, received labs & test and prepped charts

Medical Secretary

Dayton Ear, Nose & Throat Surgeons
03.2008 - 02.2010

Check patients in/out, enter charges, receive payments & schedule new appointments, ran batch, post charges, schedule test, handle high volume of calls

Line Lead/Management

Apache Technology
01.2003 - 01.2008

Made sure product got off line in a timely manner & productively, interviews for new positions & reviews on each employee. Assembled surface mount, mods on printed circuit boards under microscope, inspected all finish product, soldering, test pc boards, epoxy, assembled parts together, schematics

Education

High School Diploma -

Brookville High School
Brookville, OH
05.1984

Skills

  • Customer service
  • scheduling
  • Trainer
  • Secretarial duties
  • Production Lead
  • soldering
  • surface mount
  • operate order picker, reach truck, forklift,
  • warehouse/factory product processing
Michelle Brown