Michelle Cabezas
Los Angeles
Summary
Detail-oriented Patient Access Representative skilled in managing patient information and insurance verification. Committed to ensuring confidentiality and effective communication to streamline patient access and enhance healthcare delivery.
Overview
7
7
years of professional experience
Work History
Patient Access Representative
UCLA Health
Los Angeles
11.2025 - Current
- Collected and verified patient information for accurate registration processes.
- Coordinated insurance verification to facilitate seamless patient access services.
- Collaborated with clinical staff to streamline patient check-in procedures.
- Handled sensitive information with confidentiality and professionalism at all times.
Central Service Technician
UCLA Health
Los Angeles
05.2023 - 11.2025
- Coordinated daily schedules for service technicians to ensure timely completion of work orders.
- Prioritized and assigned service requests based on urgency, location, and technician availability.
- Communicated with technicians, customers, and internal departments to confirm appointments and resolve conflicts
Care coordinator/ Scheduler (Temp)
Garfield Medical Center
Anaheim
01.2023 - 12.2023
- Coordinated patient scheduling and communicated with insurance companies to obtain authorizations
- Verified insurance benefits and ensured accuracy of patient financial information
- Supported billing processes by ensuring required documentation and approvals were obtained prior to services
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
Lead Associate
In-N-Out Burger
HUNTINGTON PARK
05.2019 - 02.2023
- Coordinated staff schedules to optimize coverage during peak hours.
- Performed opening and closing duties such as setting alarms, counting money drawers.
Education
Bachelor of Science - Health Care Administration
California State University, Long Beach
Long Beach, CA06-2027
Associate of Science - Health Administration
Long Beach City College
Long Beach, CA06-2026
Skills
- Patient registration
- Insurance verification
- Healthcare coordination
- Medical billing
- Effective communication
- Data management
Languages
English/ Spanish
Timeline
Patient Access Representative
UCLA Health
11.2025 - Current
Central Service Technician
UCLA Health
05.2023 - 11.2025
Care coordinator/ Scheduler (Temp)
Garfield Medical Center
01.2023 - 12.2023
Lead Associate
In-N-Out Burger
05.2019 - 02.2023
Bachelor of Science - Health Care Administration
California State University, Long Beach
Associate of Science - Health Administration
Long Beach City College