MICHELLE CARRILLO
Los Angeles,CA
Summary
Communications graduate with a strong background in organization, communication, and client-facing work. Interested in growing within an administrative role, while continuing to learn new systems, build technical skills, and expand knowledge in public relations, communications and marketing.
Overview
2
2
years of professional experience
Work History
Public Relations Chair
Lambda Theta Alpha Latin Sorority, Inc., Eta Lambda Chapter
Peoria, IL
03.2025 - 12.2025
- Tracked engagement data and maintained organized reports, strengthening attention to detail and accuracy when handling information
- Coordinated outreach efforts, including follow-ups and scheduling, ensuring timely and organized communication
- Created and managed digital content, requiring strong time management and the ability to balance multiple projects at once
- Handled consistent communication through messages, comments, and outreach, building strong and professional relationships
Communications and Digital Media Intern
Bradley University Continuing Education & Professional Development (CEPD)
Peoria, IL
08.2025 - 12.2025
- Maintained organized records of content, scheduling, and outreach, reinforcing accuracy and consistency
- Managed timelines and deadlines for weekly and monthly deliverables
- Handled ongoing communication and follow-ups, building persistence and professionalism in outreach
Sales Team Member
Cloud9Cannabis
East Peoria, IL
04.2024 - 12.2025
- Communicated with a high volume of customers daily, strengthening confidence in handling conversations and problem-solving
- Maintained accuracy when handling transactions and inventory, ensuring records stayed organized and up to date
- Followed company policies and compliance standards, demonstrating responsibility and attention to detail
Education
Bachelor of Arts - Organizational Communication
Bradley University
Peoria, IL12-2025
Skills
- Client Communication (Phone Email)
Comfortable handling frequent phone calls, following up with clients, and communicating clearly and professionally to keep things moving - Organization & Attention to Detail
Strong at keeping track of conversations, schedules, and records to make sure nothing slips through the cracks - Administrative & Data Entry Support
Experienced in managing information, updating documents, and staying accurate when working with detailed data
- Follow-Ups & Outreach
Used to reaching out, checking in, and maintaining consistent communication—skills that translate well into payment follow-ups and collections - Customer Service & Relationship Building
Friendly, patient, and solution-oriented when working with different types of people - Tools & Tech
Google Workspace (Docs, Sheets, Gmail), Microsoft Office Suite, Constant Contact; quick to learn new systems, including accounting software
LEADERSHIP AND INVOLVEMENT
- Public Relations Chair, Lambda Theta Alpha Latin Sorority, Inc., Eta Lambda Chapter — Coordinated outreach, managed communications, and supported event planning
- BU Spanish Club Treasurer — Assisted with budgeting and organizing student programming
Timeline
Communications and Digital Media Intern
Bradley University Continuing Education & Professional Development (CEPD)
08.2025 - 12.2025
Public Relations Chair
Lambda Theta Alpha Latin Sorority, Inc., Eta Lambda Chapter
03.2025 - 12.2025
Sales Team Member
Cloud9Cannabis
04.2024 - 12.2025
Bachelor of Arts - Organizational Communication
Bradley University