Hi, I’m
Michelle Castillo
San Jacinto,CA
Summary
Reliable student with outstanding customer service skills and relationship-building strengths. Dedicated to creating a welcoming environment and providing comprehensive service. In-depth understanding of problem solving and strong collaborative relationship techniques.
Overview
4
years of professional experience
Work History
ConverseCabazon, CA
Retail Sales Associate
10.2021 - Current
Job overview
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Private HomeHighland, CA
Caregiver
02.2020 - 08.2022
Job overview
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Lisa's Bon AppetitTorrance, CA
Catering Sales Coordinator
05.2019 - 02.2020
Job overview
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
Education
California State Los AngelesLos Angeles, CA
Bachelor of Arts from Mass Communications
05.2024
Orange Coast CollegeCosta Mesa, CA
Associate of Arts from Mass Communications
12.2021
Skills
- Merchandise Receiving and Handling
- Managing Cash Register
- Stockroom Upkeep
- Adaptable and Flexible
- Teamwork and Collaboration
- Strong Communication and Interpersonal Skills
- Companionship and Emotional Support
- Attentive to People
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Converse
10.2021 - Current
Caregiver
Private Home
02.2020 - 08.2022
Catering Sales Coordinator
Lisa's Bon Appetit
05.2019 - 02.2020
California State Los Angeles
Bachelor of Arts from Mass Communications
Orange Coast College
Associate of Arts from Mass Communications