Michelle Christoff
Shelby
Summary
Hardworking Bartender and server with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
3
3
years of professional experience
Work History
Bartender/ Server
Youngers
10.2024 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Served food and beverages promptly with focused attention to customer needs.
Cocktail Server/ Bartender
The Roxy
06.2023 - Current
- Anticipated guest needs and provided proactive service.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
Server
Uccellos
09.2022 - 05.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Eisenhower High School
Shelby, MI06-2021
Skills
- Team member support
- Suggestive selling
- Server training
- Bar restocking
- High volume dining
Timeline
Bartender/ Server
Youngers
10.2024 - Current
Cocktail Server/ Bartender
The Roxy
06.2023 - Current
Server
Uccellos
09.2022 - 05.2024
Eisenhower High School
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