Open To Work
Michelle Cisar
La Vista,NE
Work Preference
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
39
39
years of professional experience
Work History
MSR
PenFed Credit Union
Papillion, Nebraska
08.2018 - 02.2025
- Resolved customer issues with knowledgeable and friendly service, promoting high satisfaction.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with cross-functional teams to achieve shared goals.
- Proposed innovative ideas and solutions that improved team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Community Pharmacy Driver
Community Pharmacy Practice
Arena, NE
06.2015 - 07.2018
- Ensured accurate delivery of prescriptions and medical supplies.
- Transported medications to local healthcare facilities and patients' homes.
- Maintained vehicle cleanliness and performed routine maintenance checks.
Salesperson
Acura Omaha
Omaha, Nebraska
06.2012 - 05.2015
- Explained vehicle features and benefits to potential buyers.
- Assisted customers in selecting vehicles that meet their needs.
- Conducted test drives to demonstrate vehicle performance and handling.
- Collaborated with finance team to facilitate customer financing options.
Supervisor
Convergys
Omaha
05.1986 - 01.2012
- Supervised daily operations in customer service environment.
- Coordinated team schedules to ensure adequate coverage.
- Monitored performance metrics to identify improvement areas.
- Trained new employees on company policies and procedures.
- Facilitated team meetings to promote communication and collaboration.
Skills
- Customer relationship management
- Customer service
- Problem solving
- Conflict resolution
- Team collaboration
Timeline
MSR
PenFed Credit Union
08.2018 - 02.2025
Community Pharmacy Driver
Community Pharmacy Practice
06.2015 - 07.2018
Salesperson
Acura Omaha
06.2012 - 05.2015
Supervisor
Convergys
05.1986 - 01.2012