Michelle Clark
Raynham,MA
Summary
Dedicated Social Worker/Counselor with expertise in managing multiple projects while maintaining accuracy. Delivered results through strong organizational skills and effective task prioritization. Committed to meeting deadlines and contributing to team success.
Overview
1
1
Certification
35
35
years of professional experience
Work History
Director of Social Services
Queen Anne Nursing Home
2024.07 - Current
- Developed and implemented comprehensive social service programs tailored to client needs.
- Led strategic initiatives to enhance community engagement and improve service delivery outcomes.
- Collaborated with interdisciplinary teams to coordinate resources and support for diverse populations.
- Oversaw compliance with state regulations and funding requirements for social services operations.
- Developed and maintained strong community partnerships, resulting in increased access to resources for clients.
Director of Social Services
CareOne Randolph
2021.03 - Current
- Provided social service support to short-term and long-term residents and families, enhancing overall well-being and adjustment
- Completed social service evaluations, MDS assessments, and discharge planning to ensure comprehensive care and successful transitions
- Facilitated coordination of psychological services for residents and Hospice Services in the facility
Director of Social Services
John Scott House
2018.07 - Current
- Completed social service histories and assessments for new admissions to short-term and long-term care residents, ensuring comprehensive understanding of individual needs.
- Coordinated discharge planning and facilitated a support group for residents and family members, enhancing post-discharge transition and care.
- Ensured compliance with documentation requirements per policy and DPH regulations, maintaining high standards of care and accountability.
Director of Social Services
Brockton Health Center
2014.01 - 2016.01
- Conducted audits and developed performance improvement plans for advanced directives, consents, antipsychotic medication, and gradual dose reductions, enhancing compliance and care standards.
- Collaborated with community programs on Money Follows the Person and residential waiver programs to facilitate successful transitions of residents to community living.
- Helped homeless residents access essential housing resources. with housing services and housing resources.
Director of Social Services
The Ellis Skilled Nursing Center
2012.01 - 2014.01
- Supervised social workers and managed daily operations of the social service department.
- Collaborated with physician groups, ACO, and Ellis staff to develop timely and safe discharge plans for residents, enhancing continuity of care.
- Built partnerships with community VNA agencies, assisted living facilities, elder services, and private care agencies to strengthen service networks.
Director of Social Services
Southeast Rehabilitation and Skilled Nursing
2008.01 - 2012.01
- Provided support and crisis intervention to Residents and family members on long-term and short-term units.
- Conducted intake assessments, discharge planning, MDS assessments, and care planning to ensure comprehensive resident care.
- Responsible for obtaining Guardianships, Rogers Guardianships, healthcare proxies, and advanced directives of Residents and auditing for appropriate documentation of advanced directives in medical record.
Student Assistance Counselor
Rhode Island EAP
1999.01 - 2007.01
- Delivered substance abuse services to students from substance-affected homes and those experiencing drug use, facilitating recovery and support. Conducted individual and group counseling sessions to address emotional and behavioral challenges. Provided immediate support during crises to help students navigate challenges. Middle school students at Roger Williams Middle School.
- Developed individualized treatment plans for clients to address personal and professional challenges.
- Facilitated workshops on stress management and workplace conflict resolution techniques.
- Provided crisis intervention strategies to support employees experiencing acute emotional distress.
Bereavement Coordinator/ Social Worker
Hospice & Palliative Care
1992.01 - 1999.01
- Delivered end of life support to clients and families, fostering comfort and closure during difficult times. Delivered individual and group counseling services focused on grief and loss.
- Facilitated grief support groups for individuals and families experiencing loss.
- Developed resource materials to assist clients in navigating bereavement challenges.
- Collaborated with multidisciplinary teams to create personalized care plans for grieving families.
Education
MEd - Counseling
Umass Boston
Boston, MA1991-05
BS - Psychology
Stonehill College
North Easton, MA1987-05
Skills
- Organized, Problem Solver, Conflict Resolution
- Counseling
- Intake Experience
- Documentation
- Program development
- Microsoft Office
- Individual counseling
- Problem Solver
- Mediator
Certification
- LSW Licensed Social Worker
- LMHC Licensed Mental Health Counselor
Timeline
Director of Social Services
Queen Anne Nursing Home
2024.07 - Current
Director of Social Services
CareOne Randolph
2021.03 - Current
Director of Social Services
John Scott House
2018.07 - Current
Director of Social Services
Brockton Health Center
2014.01 - 2016.01
Director of Social Services
The Ellis Skilled Nursing Center
2012.01 - 2014.01
Director of Social Services
Southeast Rehabilitation and Skilled Nursing
2008.01 - 2012.01
Student Assistance Counselor
Rhode Island EAP
1999.01 - 2007.01
Bereavement Coordinator/ Social Worker
Hospice & Palliative Care
1992.01 - 1999.01
BS - Psychology
Stonehill College
MEd - Counseling
Umass Boston