Michelle Cornish

Manage spa suite providing facials, waxing, and body treatments.

Ability to analyze the skin and create a treatment plan.

Understanding of skin care ingredients and their benefits.

• Responded to passenger concerns and complaints politely and professionally.
• Developed strong communication skills while interacting with diverse groups of riders daily.
• Followed company guidelines and policies when interacting with passengers.
• Assisted passengers with loading and unloading luggage for enhanced customer care.
• Built and maintained positive relationships with passengers by providing friendly and professional service.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Implemented marketing strategies to increase brand awareness and attract new customers.

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
• Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.