Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Heather Mitchell

Colchester

Summary

Dynamic and dedicated professional with experience at Cumberland Farms, excelling in multitasking and customer service. Recognized for maintaining a clean workspace and supporting team efficiency during peak hours. Proven ability to handle high-pressure situations with a positive attitude, ensuring customer satisfaction and operational success. Serv Safe certified.

Overview

9
9
years of professional experience

Work History

Food Service Worker

Cumberland Farms
10.2023 - 12.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cashier and food service leader
  • Serv Safe food Certification
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Construction Laborer

ECI
01.2019 - 12.2021
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Directional drilling-installing, spotting and removing drill heads
  • installation of Sona Tubes and sidewalks: measuring and compacting
  • Installation of Water lines - Operator spotting and pipe installation
  • Electric excavator Opertion

Customer Service Cashier

Shaws
01.2016 - 12.2017
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Worked Service Desk, Operated Register, Sold lottery tickets
  • Cashed Paychecks, refunded orders, generated money orders

Education

High School Diploma -

Mount Mansfield Union High School
Jericho, VT
06-2006

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Punctual - Always early to job site
  • Client and team interaction - able to professionally work with a range of people

Accomplishments

VT Driver's License and reliable transportation

Timeline

Food Service Worker

Cumberland Farms
10.2023 - 12.2024

Construction Laborer

ECI
01.2019 - 12.2021

Customer Service Cashier

Shaws
01.2016 - 12.2017

High School Diploma -

Mount Mansfield Union High School
Heather Mitchell