Heather Mitchell
Colchester
Summary
Dynamic and dedicated professional with experience at Cumberland Farms, excelling in multitasking and customer service. Recognized for maintaining a clean workspace and supporting team efficiency during peak hours. Proven ability to handle high-pressure situations with a positive attitude, ensuring customer satisfaction and operational success. Serv Safe certified.
Overview
9
9
years of professional experience
Work History
Food Service Worker
Cumberland Farms
10.2023 - 12.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cashier and food service leader
- Serv Safe food Certification
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Construction Laborer
ECI
01.2019 - 12.2021
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Directional drilling-installing, spotting and removing drill heads
- installation of Sona Tubes and sidewalks: measuring and compacting
- Installation of Water lines - Operator spotting and pipe installation
- Electric excavator Opertion
Customer Service Cashier
Shaws
01.2016 - 12.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Worked Service Desk, Operated Register, Sold lottery tickets
- Cashed Paychecks, refunded orders, generated money orders
Education
High School Diploma -
Mount Mansfield Union High School
Jericho, VT06-2006
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Punctual - Always early to job site
- Client and team interaction - able to professionally work with a range of people
Accomplishments
VT Driver's License and reliable transportation
Timeline
Food Service Worker
Cumberland Farms
10.2023 - 12.2024
Construction Laborer
ECI
01.2019 - 12.2021
Customer Service Cashier
Shaws
01.2016 - 12.2017
High School Diploma -
Mount Mansfield Union High School
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