Dynamic professional with experience in retail operations. Skilled in conflict resolution, time management, and customer service. Committed to enhancing team performance and driving customer satisfaction through effective training and support.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
Jose Ayala
Los Angeles, California
02.2025 - Current
Trained new cashiers on register operations and customer interactions, enhancing team readiness and service quality.
Managed cash drawer, ensuring accuracy during shifts.
Assisted customers with purchases and provided product information.
Resolved customer complaints and issues promptly, improving customer satisfaction and loyalty.
Maintained cleanliness and organization of the checkout area.
Performed daily opening and closing procedures for the register area.
Fostered collaboration by developing strong relationships with team members, contributing to a supportive work environment.