Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Michelle Curiel

Department of Human Services
Waukegan,IL
1
Language
7
years of professional experience

Developed a comprehensive skill set in fast-paced, client-focused environment, including effective communication and problem-solving abilities. Seeking to transition into new field where these transferable skills can contribute to team success and goals.

Work History

Receptionist

7 Months
College of Lake County | 08.2019 - 03.2020
  • Greeted visitors and managed front desk operations to ensure smooth daily functions.
  • Assisted students with inquiries and provided information about college services and resources.
  • Assisted in organizing and maintaining office supplies and equipment inventory.

Movie Theater Associate

1 Year 6 Months
Marcus Theatres | 02.2022 - 08.2023
  • Collaborated with team members to ensure smooth operations during peak movie seasons and special events.
  • Addressed customer inquiries and complaints promptly.
  • Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.

Early Literacy Interventionist

3 Months
Chapter One | 11.2023 - 02.2024
  • Monitored student performance through regular assessments, adjusting interventions as needed.
  • Led small-group literacy sessions to address identified challenges faced by students.
  • Used educational technology to develop meaningful, student-engaging lessons.

Caseworker

2 Years 8 Months
Department of Human Services | 02.2024 - Current
  • Evaluate client eligibility for multiple assistance programs in accordance to policy.
  • Conduct thorough interviews to gather necessary information and verify information accuracy.
  • Maintained high standards of confidentiality while handling sensitive client information.
  • Reduced errors in cases by meticulously reviewing information accuracy and completeness.

Education

Associate of Arts

College of Lake County | Grayslake, IL | 05-2021

Bachelor of Arts And Science - Criminology, Law, And Justice

University of Illinois At Chicago | Chicago, IL | 05-2023

Skills

Customer Service
Data Entry
Adaptability
Problem-solving
Confidentiality
Fast learner

Languages

Spanish
Native or Bilingual

Timeline

Caseworker

Department of Human Services
02.2024 - CurrentRead More

Early Literacy Interventionist

Chapter One
11.2023 - 02.2024Read More

Movie Theater Associate

Marcus Theatres
02.2022 - 08.2023Read More

Receptionist

College of Lake County
08.2019 - 03.2020Read More

College of Lake County

Associate of Arts
Read More

University of Illinois At Chicago

Bachelor of Arts And Science from Criminology, Law, And Justice
Read More
Michelle Curiel