Michelle Curtis
Prosper,USA
Summary
Analytical, results-driven professional pivoting into Financial Analysis with 6+ years of experience in quantitative investigation, KPI development, forecasting, and executive-ready reporting. Proven ability to synthesize complex datasets using SQL, Python, and Excel, build dashboards, evaluate risk, and drive strategic decisions through clear, data-backed insights.
Overview
8
8
years of professional experience
Work History
Claims Adjuster
Progressive Insurance
01.2024 - Current
- Performed liability and loss analyses across a high-volume portfolio to support payment decisions, reduce leakage, and improve recovery outcomes.
- Identified subrogation opportunities through comparative negligence analysis and review of reports, estimates, and policy terms.
- Prepared reports summarizing loss drivers, recovery potential, and settlement ranges for leadership review.
- Detected fraud through pattern analysis, interviews, and documentation review, reducing financial exposure.
- Ensured regulatory compliance in all aspects of the auto claims process by staying up-to-date on industry laws and regulations.
Business Development Manager
Birthing Designs LLC
04.2022 - 12.2023
- Built KPI dashboards to track revenue, margin, pipeline velocity, and conversion trends.
- Conducted pricing and competitive analyses to improve strategy, contract structure, and cash flow.
- Supported budgeting and forecasting cycles; reviewed contracts and spending to reduce expenses.
- Presented performance insights and financial projections to stakeholders.
Product Analyst
Instacart
01.2018 - 04.2022
- Developed and tracked KPIs for product performance, adoption, retention, and unit economics.
- Queried and transformed data with SQL and Python; built Tableau and Excel dashboards for decision-making.
- Ran A/B tests and cohort analyses to quantify impact and prioritize higher-ROI features.
- Presented data-driven insights and recommendations to senior leaders and cross-functional teams.
Education
Bachelor of Science - Criminal Justice
Collin College
Plano, TX06-2027
Skills
- SQL
- Python
- Excel
- Tableau
- Claim Pro
- PD Suite
- Forecasting
- Budgeting
- Variance Analysis
- Dashboard Reporting
Timeline
Claims Adjuster
Progressive Insurance
01.2024 - Current
Business Development Manager
Birthing Designs LLC
04.2022 - 12.2023
Product Analyst
Instacart
01.2018 - 04.2022
Bachelor of Science - Criminal Justice
Collin College
LEADERSHIP & COMMUNITY
Instacart, 2018, 2023, Served on Instacart's Board of Directors, 2018 - 2023., Volunteer for community initiatives focused on feeding the homeless.
CORE COMPETENCIES
- Financial Modeling & Forecasting
- KPI Design
- Variance & Trend Analysis
- Budgeting
- Expense Optimization
- SQL
- Python
- Excel
- Tableau
- Dashboard Reporting
- Pricing Analysis
- Risk Assessment