Michelle Custer-Hier

Provide training to new hires, make sure that they are ready to move to their next level of training.

Make lesson plans that will keep new hires engaged and help with the understanding of their new position.

Help with front line day to day work.

Billing

Keeping profiles up to date and clean.

Educate prospective patients and family about ExactCare Pharmacy
Conduct health and medication review with patients to ensure patient will receive correct medications packaged for the correct time
Verify all personal and medical information is correct so patient will receive medications in a timely manner
Work with clinical service to complete MTM
Communicate with management
Understand and able to navigate SalesForce MyPat and Jabber
Peer Training
Scheduling

Computer entry
Verify patient information
Fill prescriptions
Customer service
Synchronize patient's medication and blister pack to keep customer compliant
Bill insurance and call them with any problems
Inventory
Contact Doctor office with any questions about the patient's medication