Kimberly Jordan
Gallatin
Summary
Knowledgeable correctional officer with solid background managing inmate populations and maintaining security protocols. Demonstrated ability to handle high-pressure situations and resolve conflicts efficiently. Proven skills in communication and teamwork, consistently ensuring safe environment for staff and inmates.
Overview
5
5
years of professional experience
Work History
Operations Trainer
McKesson Specialty Health
04.2023 - 07.2025
- Developed and delivered training modules on operational processes and compliance standards.
- Facilitated onboarding sessions for new employees to enhance knowledge retention.
- Collaborated with management to identify training needs and improve program effectiveness.
- Evaluated training materials for relevance and alignment with company objectives.
- Served as a mentor and resource for employees seeking professional development opportunities within the organization.
- Measured the impact of implemented training initiatives by monitoring key performance indicators, adjusting strategies as needed to ensure desired outcomes were achieved.
U.S. Xpress
Truck Driver
10.2020 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - Computational Science
Arkansas State University
Jonesboro, ARHigh School Diploma -
West Memphis High Scgool
West Memphis, AR05-2006
Skills
- Good communication
- De-escalation techniques
- Conflict resolution skills
- Emergency response
- Attention to detail
- Good listener
Timeline
Operations Trainer
McKesson Specialty Health
04.2023 - 07.2025
U.S. Xpress
Truck Driver
10.2020 - 04.2023
No Degree - Computational Science
Arkansas State University
High School Diploma -
West Memphis High Scgool
Employee of the month 2023
i have good teamwork and leadership skills, and got recognized for the hardwork