Summary
Overview
Work History
Education
Skills
Timeline
Bartender
Michelle Cwik

Michelle Cwik

Whitefish,MT

Summary

Enthusiastic professional possessing strong mathematical, organizational and customer service skills. Collaborative team player with in-depth knowledge and skills. Recognized for reducing inventory losses. Experienced worker with over 20 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Bartender

Great Northern Bar & Grill
09.2014 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Parts Manager

OHS Auto Body
08.2014 - 04.2016
  • Corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to technicians, assessing needs and maintaining current knowledge of consumer preferences.
  • Ordered parts for technician, estimators and paint department for use in body repair and auto equipment.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and tech issues.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Moved autobody parts to designated bays for deliveries using proper equipment while overseeing safety procedures.

Bartender

Whitefish Lake Lodge
11.2013 - 08.2014
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Education

Marine Engineering

Broward College
Fort Lauderdale, FL

High School Diploma -

Plantation High School
Plantation, FL
06.2004

Skills

  • Ability to Lift 50 Pounds
  • Bar Operations and Logistics
  • Age Identification and Compliance
  • Liquor, Beer and Wine Knowledge
  • Reading Comprehension
  • Parts Organization
  • Pulling Parts
  • Complex Problem-Solving
  • Database Management System Software
  • Verbal and Written Communication
  • Vehicle Inspection
  • Shipment Procedures
  • Database Searching
  • Shipment Processing
  • Heavy Machinery Operation
  • Customer Order Fulfillment

Timeline

Bartender

Great Northern Bar & Grill
09.2014 - Current

Parts Manager

OHS Auto Body
08.2014 - 04.2016

Bartender

Whitefish Lake Lodge
11.2013 - 08.2014

Marine Engineering

Broward College

High School Diploma -

Plantation High School

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Michelle Cwik