Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Shandon Oberquell

Sandy,UT

Summary

Resourceful Head Bartender with 6 years of experience who enjoys engaging with guests of various types. In-depth knowledge of craft beer and cocktail recipes paired with familiarity of bar safety regulations. Friendly and organized team player committed to providing positive experience to build customer base. Able to maintain composure in stressful situations and keep the restaurant flowing. Overall a friendly, skilled, creative and knowledgeable bartender fit for any team.

Overview

7
7
years of professional experience

Work History

Head Bartender

Murphy's Pub and Casino
Havre, MT
06.2019 - 03.2023
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
  • Handled complaints and disputes from customers to promote customer satisfaction.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Created signature beverages to increase revenue and patron loyalty.
  • Introduced new seasonal and special events menu items to successfully increase monthly sales.
  • Coordinated special events to boost customer numbers and profits.
  • Verified and maintained compliance with applicable gaming regulations and laws as well as internal casino policies, procedures and controls.
  • Collected bets in form of cash, verifying and recording amounts.
  • Kept records of casino till, MT Sports Bet till, and personal till coordinated with bookeepers

Server

Old Chicago Pizza and Casino
Bozeman, MT
03.2021 - 12.2021
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Presented menus and answered questions regarding items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Server/Bartender

Buffalo Wild Wings
Bozeman, MT
08.2019 - 06.2021
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared and plated food while communicating with FoH and BoH in the expo window
  • Trained new employees on restaurant procedures and plating techniques.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Sales Associate

Cavaliers Men's Wear
Havre, MT
03.2016 - 08.2019
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Fitted and tailored suits, shoes, pants, and tuxedo rentals for customers
  • Created visually stimulating window displays, changing the display often

Education

High School Diploma -

Havre High School
05.2017

Some College (No Degree) - Music Education

Montana State University

Cosmetology

Paul Mitchell The School
Salt Lake City, UT

Skills

  • Measurement Accuracy
  • Craft Beer Expertise
  • Ability to Lift 50 Pounds
  • Cocktail Service
  • Responsible and Professional Serving
  • Cash Handling and Management
  • Teamwork and Professionalism
  • Hospitality and Guest Service
  • Staff Training
  • ServSafe Certified

Affiliations

  • 2 years as section Leader for Tenor Saxophone with Spirit of the West Marching Band at Montana State University

References

  • Jessica Byarlay

       General Manager at Murphy's Pub

       1465 US Rte 2 Suite A, Havre, MT 59501          

       (406)265-4700

  • John Bania

       Owner of Murphy's Pub and Great Northern Inn

       1345 1st St, Havre, MT 59501

       (925)324-3100

  • Clayton Twombly

       Head line cook at Murphy's Pub and Snowbird Resort

       903 E Iron Ore Way apt 206, Sandy UT 84094

(406)945-0229

Timeline

Server

Old Chicago Pizza and Casino
03.2021 - 12.2021

Server/Bartender

Buffalo Wild Wings
08.2019 - 06.2021

Head Bartender

Murphy's Pub and Casino
06.2019 - 03.2023

Sales Associate

Cavaliers Men's Wear
03.2016 - 08.2019

High School Diploma -

Havre High School

Some College (No Degree) - Music Education

Montana State University

Cosmetology

Paul Mitchell The School

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Shandon Oberquell