Accomplished coordinator with expertise in program development and chapter engagement strategies. Proficient in managing logistics for events and enhancing communication through marketing collaborations. Committed to fostering volunteer leadership and ensuring compliance with industry standards.
Overview
12
12
years of professional experience
Work History
Chapter Engagement Specialist
The Institutes-CLM
01.2022 - Current
Recruited over 100 volunteer attorneys for leadership roles within chapters.
Managed all aspects of chapter events, including contracts, sponsorships, CE submissions, and finances.
Collaborated with marketing to boost event visibility through targeted email and social media campaigns.
Presented sessions at CLM annual conference for over 500 attendees focused on volunteer recruitment.
Established effective organizational systems for national chapters within claims and litigation management.
Updated chapter guidelines, policies, and website content to reflect current practices.
Ensured compliance with regulations during planning of customer engagement events and activities.
Professional Standards Administrator
Realtor Association of Sarasota
Sarasota
01.2019 - 01.2022
Oversaw and managed ethics and arbitration department, ensuring compliance with case management timelines.
Captured data on article violations and penalties; presented actionable insights in monthly reports to board of directors.
Collaborated with committee chairs to establish clear goals and objectives for professional standards department, aligning efforts with organizational priorities.
Implemented online case management system to streamline operations and improve efficiency.
Developed innovative strategies for programs, events, and special projects, significantly increasing engagement and participation.
Coordinated logistics for in-person and online meetings, ensuring seamless execution of all events.
Lead Chapter Coordinator
Florida Swimming Pool Association
Sarasota
01.2017 - 01.2019
Executed membership retention and recruitment strategies to enhance chapter engagement and visibility.
Managed meeting minutes, community relations, events, and annual strategic planning to ensure alignment with chapter goals.
Collaborated with five boards of directors on chapter's administrative operations including scheduling, planning, and promotions.
Coordinated volunteer efforts to support chapter initiatives and events, fostering community involvement and collaboration.
Assisted in organizing membership drives, fundraising activities, and continuing education classes.
Published a monthly news column highlighting chapter activities and achievements.
Crafted graphic designs for flyers, emails, social media, and print publications.
Shared photos on Facebook to engage audience and highlight sponsors and members.
Monitored Exchange Coordinator
Child Protection Center, Inc.
Sarasota
01.2014 - 01.2017
Created comprehensive documentation, including final reports and procedures for monitored exchange program.
Developed and implemented targeted strategies that increased qualified candidate applications for exchange program.
Led and directed staff and volunteers, enhancing program delivery and participant engagement.
Secured critical information that led to successful grant acquisition for S.V. program.
Participated in agency committees to plan and implement fundraising events and volunteer activities.
Attended family court hearings to promote program options to clients.
Education
B.A. - Legal Studies
UCF
Orlando
A.S. A.A. - Legal Assisting/ Paralegal
Manatee Community College
Skills
Program management
Project management (Airtable, Asana, Trello)
Event planning and management
Email communication
Spreadsheet management
Project management tools
Graphic design
Email marketing
Case management
Financial software
Virtual meetings
Event management
Social media
Volunteer recruitment
Compliance
Spreadsheet management (Excel)
Adobe Acrobat Pro
Customer engagement
Data analysis
Graphic design (Canva)
Conflict resolution
Brand awareness
Administrative management
Report preparation
Customer service
Database management
Calm under pressure
Account management
Recognitions Trainings
Level Two Background Screening
FSAE (Florida Society of Association Executives) Associate Member
National Domestic Violence Fatality Review Training Certificate
Office of the Attorney General: Victim Services Practitioner Certificate
Community Engagement Specialist at City of Seattle Community Police CommissionCommunity Engagement Specialist at City of Seattle Community Police Commission
Family & Community Engagement Program Specialist at North Central WV Community Action AssociationFamily & Community Engagement Program Specialist at North Central WV Community Action Association