Michelle Daniels
Birmingham
Summary
Detail-oriented professional with a strong background in customer service and workflow efficiency. Proven ability to enhance operations and collaborate cross-functionally, driving improvements in service quality and safety.
Overview
9
9
years of professional experience
Work History
Associate
Amazon
Bessemer, AL
04.2024 - Current
- Assisted in managing daily operations to enhance workflow efficiency and service quality.
- Collaborated with cross-functional teams to streamline processes and improve communication.
- Implemented inventory management systems to ensure accurate stock levels and reduce discrepancies.
- Analyzed customer feedback to identify trends and recommend improvements for service delivery.
Dock Attendant
Lovelady Thrift Store
2402 Old Springville RD, Center Point, Al 35215
01.2022 - 05.2023
- Operated loading and unloading equipment to ensure efficient processing of donations.
- Sorted and organized incoming merchandise for optimal storage and inventory management.
- Assisted in maintaining a clean and safe dock area, adhering to safety protocols.
- Collaborated with team members to streamline donation processing workflows.
- Trained new staff on dock operations and safety procedures, enhancing team efficiency.
Surge Temp Service
Production Line
Auburn Al
06.2020 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Warehouse Assistant
Pratt Industries
Bessemer, AL
02.2017 - 09.2020
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Managed inventory accuracy through regular audits and cycle counts.
- Collaborated with team members to streamline order fulfillment processes.
- Trained new staff on safety protocols and operational procedures.
Education
High School Diploma -
Tuskegee Inst. High
Tuscaloosa, AL03-1992
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Workplace safety
- Complex Problem-solving
- Flexible schedule
- Strategy development
Timeline
Associate
Amazon
04.2024 - Current
Dock Attendant
Lovelady Thrift Store
01.2022 - 05.2023
Surge Temp Service
Production Line
06.2020 - 01.2021
Warehouse Assistant
Pratt Industries
02.2017 - 09.2020
High School Diploma -
Tuskegee Inst. High