Michelle Day
Experienced Senior Executive Assistant
Rhome,TX
Summary
Focused Executive Assistant with experience smoothly aiding operations and daily activities. Executive-level office management skills combined with strengths in planning and problem-solving. Adaptable with strong history of tackling challenges, adjusting to change and exceeding quality expectations.
Overview
23
23
years of professional experience
Work History
Senior Executive Assistant
FIDELITY INVESTMENTS
Westlake, TX
01.2014 - Current
- Learned SharePoint to set up site for team to add their updates, files and any pertinent URL’s that assisted with their tasks
- Handle Rewards and Recognition inbox and SharePoint site for 30,000 associates by responding quickly to emails and ensuring nomination winners were updated and accurate
- Draft and send out weekly newsletter for HR team and quarterly newsletter for Sales team
- Member of Employee Engagement Committee where we created a Learning Day series
- Serve as Floor Warden for emergency evacuations when required
- Arrange complex and detailed domestic and international travel plans, including visa and passport submissions, using flexibility to quickly adapt to unexpected changes
- Research and gather data from Regulatory Compliance websites for high-level weekly report
- Project lead for 12-week project involving outside vendors and handling repository for document storage for highly confidential files.
- Ensured that all vendor invoices were processed accurately and paid within the agreed upon timeframes.
Human Resources Generalist
SABRE HOLDINGS/TRAVELOCITY
Southlake, TX
01.2011 - 01.2013
- Served as the primary point of contact for internal and external entities on all matters pertaining to the CEO, including managing, and delegating phone calls and emails coming to the CEO
- Supported the CEO’s four direct reports with calendar, phones, travel, and expense report reconciliation, to ensure operational excellence, integration, and effective resource management
- Supervised, trained, mentored, and coached all new Executive Assistants and led a monthly meeting with assistants to ensure administration alignment
- Partnered with benefits, compensation and recruiting team during interview process for new hires and participated in interviewing process of newly hired Executive Assistants.
Senior Executive Assistant to The Chief Executive Officer
SABRE HOLDINGS/TRAVELOCITY
Southlake, TX
01.2001 - 01.2011
Education
Bachelor of Science in Business and Human Resources Management -
Columbia Southern University
Certified Administrative Professional -
IAAP
Meeting and Event Planning -
IAAP
Skills
- Customer Service
- Human Resources Administration
- SAP/ Taleo
- Calendar Management
- Travel Coordination
- Passport & Visa Administration
- Expense Reconciliation
- Strong Organizational Skills
- Workday
- Excellent Communication
- Microsoft Office (Advanced)
- Concur
- V-Lookup & Pivot Tables
- Microsoft Teams
- SharePoint
- Meticulous attention to detail
- Effective problem solving
- Administrative Skills
- Expense Reporting
- Invoice Processing
- Executive Support
- Business Writing
Personal Information
Title: Senior Executive Assistant/HR Generalist
Timeline
Senior Executive Assistant
FIDELITY INVESTMENTS
01.2014 - Current
Human Resources Generalist
SABRE HOLDINGS/TRAVELOCITY
01.2011 - 01.2013
Senior Executive Assistant to The Chief Executive Officer
SABRE HOLDINGS/TRAVELOCITY
01.2001 - 01.2011
Bachelor of Science in Business and Human Resources Management -
Columbia Southern University
Certified Administrative Professional -
IAAP
Meeting and Event Planning -
IAAP