Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Delabat

Guest Services
Orlando,FL

Summary

Dedicated sales and marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. Exceptional knowledge of hospitality market conditions and extensive network of title, inspection and banking professionals.

Overview

2
2
Languages
3
3
years of post-secondary education
6
6
years of professional experience

Work History

Marketing Specialist

Wolfe N Woollen
Orlando, FL
09.2020 - Current
  • Create, maintain & oversee all band's social media platforms (Facebook, Instagram, Twitter)
  • Content writing and creation of monthly campaigns
  • Approve PR and media content
  • Create and manage sponsored ads and paid media
  • Take photo and video of the band on a consistent basis
  • Design marketing and advertising content including promotional flyers, ads, sponsorship decks, and the band’s press kit using Adobe Photoshop, FinalCut, and Premiere

Self Employed

ShopMiaWallace
Miami, FL
12.2017 - Current
  • Developed business plan, and obtained initial investments.
  • Develop and manage relationships with vendors and suppliers.
  • Manage day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Assess income and expenses and adapt plans to improve profit levels.
  • Maintain consistent work levels by establishing large customer base and continuous pipeline of deliveries.
  • Consult with customers to assess needs and propose optimal solutions.

VIP Reservations Associate

Nobu
Miami, FL
09.2016 - 05.2018
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
  • Prepared customer invoices, accepted payments and processed refund and cancellation requests
  • Make, cancel, or reschedule guest reservations
  • Accommodate guests in any way needed during and outside of service
  • Answer the phones and respond to emails regarding reservations or general questions
  • Prepare a cover flow for the kitchens and lead in pre-service meeting

Education

BBA - Marketing

Florida International University
Miami, FL
08.2018 - Current

Skills

    Account management

undefined

Timeline

Marketing Specialist

Wolfe N Woollen
09.2020 - Current

BBA - Marketing

Florida International University
08.2018 - Current

Self Employed

ShopMiaWallace
12.2017 - Current

VIP Reservations Associate

Nobu
09.2016 - 05.2018

Similar Profiles

CREATE PROFILE
Michelle DelabatGuest Services